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Bekræftede anmeldelser
Placering8.9
Faciliteter9.0
Service9.1
Renlighed9.2
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Negative anmeldelser(6)
Thenayzer
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Par
16 anmeldelse
10.0/10
Enestående
Slået op den 16. apr. 2025
I had a wonderful stay at this hotel. The room was exceptionally spacious with a stunning view of Mt. Fuji. The bed and pillows were very comfortable, ensuring a restful night’s sleep. The bathroom was large and well-appointed. I particularly enjoyed the outdoor onsen, which was both relaxing and beautifully maintained. The breakfast was delicious with a good variety of options, and the staff were consistently friendly and helpful throughout my stay. I would gladly return and highly recommend this hotel to others.
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. apr. 2025
The rooms are big, nice and clean with great services. Value for money.
Oversæt
Stellina L
Premium W/Hot Spring, Guest Room, 2 Double, Sofa Bed
Overnattede i jan. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 3. mar. 2025
Love this place! The onsen in the room is great. Have a full view of Mt Fuji. The staff is friendly and prompt. Love my whole experience. Would recommend you to drive.
Oversæt
Gæstebruger
Premium Twin Værelse med Varm Kildebad
Overnattede i okt. 2024
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 8. nov. 2024
The rooms are very nice and warm. The in room onsen is very good for relaxation in a private environment.
Oversæt
Gæstebruger
Superior-værelse
Overnattede i nov. 2024
Par
6 anmeldelse
9.0/10
Fantastisk
Slået op den 17. dec. 2024
Nice hotel but the noisy insulation has room for improvement if there is family living above your room, you can hear their footsteps at night
Oversæt
Gæstebruger
Premium W/Hot Spring, Guest Room, 2 Double, Sofa Bed
Overnattede i nov. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 24. dec. 2024
Near the Lake Yamanaka where there are beautiful swans. Staff friendly and love the private onsen.
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 31. jan. 2025
Clean, beautiful and comfortable. Facing Mount Fuji. But the gym is too small.
Oversæt
Kwok sze
Superior-værelse
Overnattede i jun. 2024
Familie
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. sep. 2024
Spacious , clean , staff are nice and helpful, we hv nice stay
Oversæt
Sin Nyong
Pure Wellness 2 personersværelse
Overnattede i mar. 2024
Par
10 anmeldelse
8.0/10
Meget god
Slået op den 13. apr. 2024
The hotel location is remote. Dinner had to be pre-booked which we were not aware of, and told was full when we checked in. Front desk staff was helpful and helped us find a local restaurant for specialty Unagi meal. We drove about an hour & half round trip for dinner. The onsen is clean, has outdoor and indoor. In my opinion, room is overpriced given its remote location.
Oversæt
Anonym bruger
Premium Twin Værelse med Varm Kildebad
Overnattede i mar. 2024
Familie
18 anmeldelse
6.0/10
Slået op den 28. maj 2024
Hotel itself is bit isolated and need to rent a car to get to the hotel. There is nothing stand out in this Marriott hotel. Stayed here for one night due to it's close approximity to the lake and hotel has suna in offer.
Oversæt
Anonym bruger
Pure Wellness 2 personersværelse
Overnattede i jun. 2024
Rejs med venner
7 anmeldelse
9.0/10
Fantastisk
Slået op den 1. aug. 2024
Nice hotel.
But the staff are not able to communicate in English.
Oversæt
Cliff
Superior-værelse
Overnattede i feb. 2024
Par
7 anmeldelse
7.0/10
Slået op den 25. mar. 2024
Great service, good food, good service
Sad part is we cannot get our membership points if we dont book the room directly from Marriott website.
Oversæt
Ezynaini Abu Bakar
Pure Wellness 2 personersværelse
Overnattede i okt. 2023
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 2. jan. 2024
Everything perfect 🥰
Oversæt
Gæstebruger
Hundevenlig Japansk Stil Værelse
Overnattede i maj 2023
Familie
5 anmeldelse
8.5/10
Meget god
Slået op den 12. jun. 2023
We are family travelers with 2 young kids and booked the tatami room, however when we reached, we found the tatami room is not the normal tatami style with traditional futons. In website, it’s indicated as “Tatami room (Dog Friendly)”, we thought it’s just a tatami room, but it’s actually the room is dedicated for those bring dogs, so the information in website is a little bit misleading. There is a dog cage in the room and it’s not able to remove.
We booked for 4 pax, only one bedsheet was found in the room, and we have to set up the futons by ourselves, which is not convenient for foreigners.
We feedback to the staff on day 1, after that, they immediately attended to our issues. Here we would like to specially thank Mr. Shekhar Bhandari. He is patient and nice. He helped us change the room on day 2 when available. On day 2, he also provided us a free drinks during dinner.
The food has a few selections. The staff here are polite. Overall, we are satisfied with the service.
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i feb. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 20. apr. 2024
Great hotel!! Would love to come back again one day.