REItokukohannsannsou

Both boss and staff are very friendly, helped us to carry our luggages to room, which is spacious and comfy, with all sorts of amenities we needed(like winter heater, towel, toothbrush, kettle & hair dryer, etc). Check in and check out are easy and fast, all staff able to communicate in Mandarin and English. The bathroom(public use but split into men & women room) is quite clean, with built in 'onsen' and provided skincare for after bath use. There is a canteen here, simple menu were provided, taste not bad, like home-cooked food. Microwave is provided too so no worries if you want to reheat the food bought from outside. The ambient of the accommodation is quiet and peaceful. The day we reached is snowing, so the view from our room is fantastic, you can see snow outside window. Although it's a shame that Mt. Fuji hid from us due to the snowy weather... There are some convenient stores, a supermarket and coin laundry near the accommodation. And it's really near to Lake Yamanakako so the view around is really scenic. It's also near a famous onsen place called 'Benifuji' too. Overall a worth for money place to stay at! would come again if have the chance. Would recommend this accommodation!

Very friendly host. There are Lawson 7-11 and family mart just a few minutes walk away. The swam lake is just at the back too.

Good view and kind staff. The room is very spacious and have a view of Mt. Fuji.

No tea bags

房間乾淨整潔，寬敞明亮。地理位置優越，在房間就能看到富士山👍。步行2分鐘到達山中湖，酒店的設施非常完善，配備了多種服務項目。旅拍攝影、包車接送、🚴單車租借、温泉洗浴、高檔餐食預訂，服務人員熱情周到。一家非常好的富士山酒店。一定還會光顧的✌️✌️😀😀👍👍。

酒店房間很大，而且床邊可以看到富士山，可是比較偏僻，不推薦給非自駕的人，公交站離酒店步行10多分鐘，負責人還給錯公交站名字（hana-no-Miyako park,正確公交站名字是 138 Mt Fuji Yamanakako），導致我需拖行李步行接近30分鐘才到酒店😑 管理層很亂，不同員工報看日出的費用都不同😏dddd 還有員工説最近的公交站確實是步行30分鐘的（查證後並不是😏），並私下提出收費（不便宜）送我去御殿場，最後我沒答應 之後另一位員工告訴我正確的公交站位置，所以我才可以搭公交離開 這家酒店的房間很不錯，就是員工有些問題