Xuchang Rebecca Furong Resort (Zhengxu Light Rail Furong Lake Station)

Very good services very good hotel but price is expensive a little

I love the peaceful sense you get when you are here.🤩 The hotel is in a quiet area and a 20 minute car ride into Xuchang. The hotel is very clean! The staff are super friendly and very helpful, from the front desk to housekeeping. A child size set of toothbrush and slippers we're brought up for my nephew, without being asked for. I feel the hotel is considerate of guest of all ages. 😍 The lady in the fitness room went above and beyond to accommodate me by showing new around the pool area and getting the trainer for my question about a piece of gym equipment. The pool was temperatured well. The room was well cleaned. The bed was super comfy and had 2 pillow options. The shower felt amazing! There is a balcony on every room, I think. The landscape is beautiful to look at. I enjoyed the balcony view from my room then took a walk around the campus just for a closer look. Breakfast was good, as it was a basic and full Chinese buffet. The restaurant and room service are only open during certain hours and ordering Meituan/food delivery takes at least 45. Overall, i plan to stay again.

Was a great place

Very, very good.

一次非常滿意的入住體驗，不愧是許昌第一。辦理入住順利，車子一停在門口就有服務人員開車門，幫助搬運行李，並送上熱茶。酒店的設施比較新，庭院式的設計很有品味，刷房卡可以到飲馬河濕地公園。房間較大，衞浴乾濕分離合理。酒店雖然離輕軌很近，但是晚上不運行，關上陽台門，十分安靜，房間也沒有低頻的聲音。酒店的服務處處體現在細節，有馬桶套，消毒紙巾和擦鞋濕巾，緞面的浴衣男款灰色，女款橘粉質量很高。衞生工作到位，所有的毛巾杯子都用塑料袋包好，用着安心。晚上還有送水果和糖水，尤其是30日晚上送水果和糖水穿黑色西裝的女士，忘記問她姓名，職業素質很高，輕手輕腳，還順帶收拾了洗手枱邊的垃圾。31日來客房保潔的董天鳳工作認真負責，還記得關心我前一天詢問她的問題。酒店的早餐品種豐富，有地方特色。問題反饋：1、就是4月1日上午退房問前台要行李車，打了兩次電話才來。2、房間座機的大堂副理和客房服務是根本打不通的，希望改進。總體評價，瑕不掩瑜，五星推薦。

這個必須説道説道，我第二次旅遊路過許昌，去年第一次去的全季酒店樓下是天使城為了逛超市方便！這次旅遊在許昌和鄭州猶豫了很久，老爸説許昌吧！過節哪裡人都多！許昌除了胖東來超市人多，是一個安靜漂亮的小城市！於是乎來到了排名第一的酒店！之前看了評論酒店是花園酒店有很多棟樓，和前台小姐姐説帶長者家了，她很貼心的幫我安排一號樓，十分感謝👍我發現許昌這個城市是把服務做到了極致，這個酒店就是酒店中的胖東來，處處都有細節，頭一回遇見放十瓶水的酒店，頭一回見晚上一個房間一個房間送自己熬的梨湯（杯子上面都拿保鮮膜罩着），酒店處處都有温馨的小貼士，酒店服務從保安大哥，保潔大家，還有餐廳人員都禮貌周到…要誇的太多了，大家可以自己去體會！劃重點他們沒有像別的酒店一樣要好評，他們是用細節得到的高分！這次老爸老媽説這個酒店特別適合度假，五一在別到處去擠了，人太多，就住這裏酒店像花園，早餐滿分，可以打車去胖東來吃飯，買點好吃的！安安靜靜住幾天！（這次清明節聽説別的遊客去胖東來天使城排隊用了三四個小時，真心建議沒必要，我去的雲頂店，一樣買，而且貨還全），在酒店也可以關注公眾號，網上讓送貨到酒店！不是託！大家自己來體會，會發現是一個新的度假體驗，去不了三亞。五一十一可以來這裏體驗一下