Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

又到清明，回鄉祭祖；又是文華，站高望遠，俯瞰寧城新貌。 酒店交通方便，機場巴士直達。地處萬達附近，下樓步行可逛街，打車直上幹線公路。 大堂豁亮，藏香綿綿，西式早餐，結合到底特色，菜品豐富，服務非常好，餐廳經理熱情招待，VIP越級服務。 46層小試高反，游泳館挑戰極限，房間內浴缸泡澡可治高原風寒，是進藏階梯準備的好地方。

非常滿意的一次旅行，行前管家李英子提前聯繫，瞭解旅客的個人情況，妥善安排，並且給房間做了升級！房間內配套非常齊全舒適，加濕器，恆温空調，浴缸一應俱全，由於出差在外，有大量快遞需要取回，禮賓部趙達衞毫無怨言，一直在幫忙搬運重物！非常感謝，餐廳的經理和員工談軍，服務態度非常好，主動幫忙倒茶，甚至親自烹飪青海美食，菜品質量很高，感受到服務的温暖服務真的好極了。我有一日晚了30分鐘回房間，點了客房送餐，談軍服務員在門口恭候了30分鐘，真的是非常貼心的。滿意！很好的一次西寧之旅！