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Bekræftede anmeldelser
Placering9.3
Faciliteter9.3
Service9.5
Renlighed9.5
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Gæstebruger
Familievenligt værelse
Overnattede i feb. 2025
Familie
3 anmeldelse
6.0/10
Slået op den 23. apr. 2025
Average hotel. Not as fancy as we thought. 3 star hotel not 4 star as advertised.
Of our 2 rooms, it be room was extremely noisy for n the room above during the night causing my mum to move into our room instead of staying in her room. We were unable to contact Trip to get the money back for that room as email and app didn’t work in China and staff were unable to help us as it needed to go through the app. Makes us not want to book through Trip again…
Oversæt
Svar fra overnatningssted: Dear Guest, Hello! Thank you for choosing to stay with us and for sharing your honest feedback. We sincerely apologize for the discrepancies in the star rating experience, the noise disturbance, and the challenges you faced when seeking a refund. We are especially sorry that the noise disrupted your and your family’s rest. While we do provide earplugs and sleep aids at the hotel, we deeply regret failing to offer them to you promptly when needed—a significant lapse in service detail. We’ve already updated our procedures to ensure staff proactively inquire about and provide such amenities to guests. If you are willing to give us another chance, please feel free to contact the hotel directly. We would be honored to reserve a quiet room for you and prepare sleep aids in advance to ensure a more comfortable stay. Once again, we apologize for the inconvenience caused and wish you all the best
Matthew
Superior Værelse (Dobbelt seng)
Overnattede i jun. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 20. jul. 2024
The room was clean the service is very nice and breakfast buffet is very delicious.
Oversæt
Svar fra overnatningssted: 🎈商務桌椅,方便辦公🎈親愛的:您好!非常感謝您入住我們酒店,很高興我們的酒店能為您的旅途留下美好的印象;有您的讚美,我們深感幸福;再次感謝您的到來,希望未來的旅途,依然有我們相伴,真誠期待您的再次光臨,祝您:開心快樂每一天~
A l ex
Superior Værelse (Dobbelt seng)
Overnattede i nov. 2023
Par
32 anmeldelse
10.0/10
Enestående
Slået op den 19. feb. 2024
Nice clean room. Had a good rest and the beds are comfortable.
Oversæt
Svar fra overnatningssted: ☘五星級床品☘親愛的,感謝您的入住並給與我們好評!感謝您對我們的選擇及肯定,更感謝您對我們的好評,我們一直在努力變得更好,衹為能更好地服務於您。期待與您的重逢。