Mushan Yingxue Holiday Bieyuan (Siguniangshan Changpinggou Scenic Area)

Hotel locate o in good area, friendly and good support staff. Delicious dim sum for breakfast.

The stay was ok. The hotel staff were not that friendly and helpful. The staff didn't greet us whenever they saw us during our 2 nights stay there. It is a small property and we were probably the only few customers there and yet it felt like we're were strangers to them. There is no elevator and we had to lug our luggage up to the 4th floor where our room was. Likewise we need to carry them down from our room when we checked out. If you need suggestion and information about getting around and what to do, don't hold hope that the staff is able give useful tips, you would have better luck checking the Internet. Breakfast was not ready by 7.30am on our first morning and the choices were limited due to low season. We had some soup noodles which was nice. The room was decently decorated. However, the toilet bowl flush was annoying and flushed by itself and splashed water out onto the floor with the "faulty" sensor. There is no air conditioning but luckily there was floor heating. However, the heating took extremely long time to heat up. We also had to request them to activate the heater for us even though they knew we were in the room in the cold winter, really lack of sense of good customer service. The hotel is conveniently located about 10 minutes walk from the Changpinggou visitor center. We visited in February, during the low season, 80% of the shops were closed in Changpinggou area so it felt like a dead town. We went to Shuangqiaogou for meals and it seemed livelier there.

Friendly counter staff... Free Latte Cafe for us. Nice lobby staff... Helpful aswell. Help us take lauguage bag upper 4th floor.. Helpful staff. Comfortable bed.

I love this hoter so far. Nice location near by a lot of restaurants the best is staff. They are very friendly and helpful. And hotel is welcoming for Thai people. I hope I will come back to stay here again.❤️

Service and room cleanliness is all good. They help us carry our luggage up and down as there is no lift in the hotel. Just one downside the shower heater is not working for that one night however they tried to help us solve as well. Very good service overall.

Good price nice view