Linggan JIMOO Hotel

Lovely hotel, really modern amenities. Courtyard is a lovely space to chill. Cooked Chinese breakfast was really delicious.

Location is good . clean and comfortable room .

A cozy place with superb service.

First of all, I want to say that the Hotel is really nice, so the location, and I really had nice time there. This said, I would like to point out that the service should really improve. It happened to me that I booked through Ctrip a room for 2 days. After few hours the hotel contacted me and referred that the room I booked "was not allowed to accept foreigner guests" (in the hotel description is written that foreigners are accepted). The hotel staff offered me another a room, actually nicer, for the same price. I accepted under this condition. Once I arrived in the hotel, the hotel staff gave me a different room, not the one the offered me, another one - less nice (this one, differenly from what prospected, without balcony and smaller). After my complains (if you propose to exchange my room for a better one and then you give me a different one, less nice of course, I might think you are in bad faith) the hotel staff gave us the promised room. I also would like to point out that the room, after the first night, has not been really clean. Only the towel were changed. There still were our mugs with the coffe and the table was still dirty. I understand that at the time of my trip there was a clear lack of staff due to the covid-peak that affected china. However, I since I still had to pay the full price for the hotel room I expect a full (and bettera=) service. Therefore I think the hotel should definetely take note and improve the offered service.

酒店離內厝澳碼頭不遠，但是需要走一段上坡路，可以提供有償運送服務。大堂服務非常周到，不但有茶水糖果，還非常細緻的介紹房間內的各種設施，省去很多問詢的麻煩。庭院有歐式風格，房間內設雅緻，還提供發熱眼罩和耳塞，避免睡眠質量不好。早餐是套餐，營養搭配均衡，整個酒店的性價比在鼓浪嶼島上也是極好的了

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