Xiamen Yong Li Da Garden Hotel

I had a great stay at the htoel. The place was spotless, and the reception team, especially Xiao Chen and Xiao Ting, was incredibly friendly and welcoming. When I asked for directions, they not only provided clear guidance but also shared contacts and recommended lots of great places to visit. Highly recommend!

Located in the main area of zhongshan road making this hotel very accessible

Nice staff with good customer services, the hotel re-arranged rooms for us due to the problem of noise of the air-con, they re-act prompty and politely. The location of the hotel is very good.

We booked a Family 4-person Suite of a size 65-68 sqm for 6 nights on the 4 to 10 April 2025. Unfortunately upon checkin into the room, we are only given a much smaller room (rough estimate of about 40-45 sqm) and we were told blatantly (lied) by Johnny (front desk staff) that it is a Family Suite. A room size difference of 20 sqm less is easily detected and in our opinion the room that they tried to offer us initially could have been the 4-person Family Room instead. After a hard exchanged, when I called for the manager in charge, he admitted that the room we booked was occupied and we can only transfer the next day. Meanwhile, he countered a 2 Friendly-child Triple Room for a night and we have to split ourselves to 2 separate places. On the next day, they moved us to the supposedly larger Family Suite, again we are convinced that the room size is not 65-68 sqm. It do not have 2 bathrooms, no lounge chairs, no tea table, no welcome gifts and not to mention butler service. Also for the first 4 days breakfast, there was no fresh brewed coffee except instant 3 in 1 coffee at the breakfast buffet. Frankly, we felt cheated for the whole 6 nights we stayed there but we left with no choice as we wanted to move forward with our travels. Trip.com should know about this as it left a bad taste. The hotel should be dealt with for not delivering as promised.

5 stars thanks to excellent service from 小官. He made me feel welcome and helped with a restaurant reservation. Hotel location is excellent. However, elevator and room decor is worn. Be sure to bring ALL toiletries, including hand soap and body lotion, since this hotel provides none (they cite local environmental regulations as the reason).

I have had a very pleasant stay at the hotel. Jonny's service was specially good! He was always very supportive and helpful!