X Future Hotel Xiamen

The hotel has its reputation for being futuristic hotel, but overall my stay was not so great. Will definitely not return to this hotel. Pro: all the futuristic elements, robot service. It is good for kids to experience. That is pretty much all for the pros. Con: first check in, we asked to see if we can upgrade to family style room ( we didn’t mind paying), we did not get the response from front desk. We asked to borrow an umbrella, and I had to put 50 Rmb deposit for an umbrella. Xiamen rains a lot, hotel should expect that. It is really ridiculous to ask hotel guest for deposit. The bedsheet was not cleaned, we spotted same stain on consecutive days. Also bedsheet and blanket quality is very cheap, we could see a lot of white fabrics flying all over the floor. The hotel is nicely designed, but they did so poor on noise. We could clearly hear people talking on the hallway. And we stayed on the 8th floor, yet we could still hear street noise. There was very limited food selection, most of the food tasted bad. Lastly I asked for shaver, the front desk said they were still trying to order those. We stayed for 3 nights. And they expected me to believe they could not order something that simple for 3 days when most of the stuff can be ordered on the same day in China?

酒店入住體驗感很好，免費給我升級了城景房，空間很大，酒店早餐也不錯，小朋友最喜歡酒店的機器人，讓我點了好多次外賣就為了機器人送餐，要説有什麼缺點，那就是沒有全身鏡女孩子化粧打扮不方便，還有沒有一次性拖鞋，拖鞋是可回收的應該不是一次性，其他的都很好，服務滿分，特別乾淨。

這家酒店太讓人驚喜了！前台人員服務熱情周到，入住辦理迅速。房間非常乾淨整潔，床品舒適，睡得很香甜。早餐種類豐富，味道超讚。帶家人來廈門，在這裏住了好幾天地理位置也很方便，就在海邊附近，下次來一定還會選擇這裏！強烈推薦！