WOW COURTYARD HOTEL anmeldelser

Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback, and we sincerely apologize for the unacceptable experience during your stay.Non-Smoking Room Issue: We deeply regret the cigarette odor in your room. This reflects a failure in our housekeeping checks, and we will reinforce training and air-quality inspections immediately.Noise Disturbance: The early-morning construction noise is inexcusable. We are addressing this with neighboring properties to prevent such disruptions and will prioritize room allocations away from external noise sources in the future.Hot Water Failure: The repeated technical issues and delayed resolution are wholly inconsistent with our standards. Our engineering team is reviewing the system to ensure reliability, and we will compensate you appropriately for this inconvenience.Your experience is a stark reminder of where we must improve. Please contact our management team directly at [email/phone] so we can personally resolve this matter. We hope for an opportunity to restore your trust in the future.

Svar fra overnatningssted: We deeply apologize for the inconvenience caused by the elevator malfunction. We will strengthen the daily maintenance of elevators to ensure that similar situations do not happen again. For the problem of a single type of breakfast, we will communicate with the catering department to enrich the variety and selection of breakfast, and strive to meet the taste needs of different customers. I am glad to hear that you have acknowledged our employees' friendliness and prompt response. We will continue to strengthen employee training and maintain and further improve the quality of our services. Thank you again for your feedback. We look forward to the opportunity to provide you with a better accommodation experience in the future.

Svar fra overnatningssted: 沒能得到您的5分評價，小澳很傷心，萬澳庭院用的是慕思床墊，酒店因為在試營業期間，您定的是不含早餐的房間，小澳深知唯有以堅持不懈的努力，方能做的更好，相遇即是緣分，能遇見最親愛的您，時光不老，我們不散，期待您的下次光臨，我們會做的更好！

Svar fra overnatningssted: 哇~看到小主的五星好評，小澳開心的手舞足蹈啦~咱們酒店位於大唐不夜城繁華街區，步行去周邊景點衹需要3-5分鐘哦！因為愛所以用心，在小澳心裏每一位朋友都是久逢的老友，感謝您如此用心和觀察為小澳點評。

Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, as this is certainly not the experience we aim to deliver.Hygiene and cleanliness have always been our top priorities. The issue you mentioned has been taken with the utmost seriousness. We have immediately arranged for thorough disinfection and deep cleaning of the room, while reinforcing daily inspections and staff training to ensure such incidents do not recur. Your feedback has served as a critical reminder, and we will implement even stricter standards in our hygiene management practices.We fully understand your decision to check out early. Should you have the opportunity to visit us again in the future, please do not hesitate to contact us. We will make every effort to arrange a completely refreshed experience for you to make up for this disappointment.Once again, we appreciate your honesty and suggestions. Wishing you all the best, and we hope to regain your trust in the future.Best regards,

Svar fra overnatningssted: Dear guest, we apologize for the bad experience you had. The hotel microwave suddenly broke down and we have purchased a new one for use. The coffee machine is located in the breakfast buffet area and not at the kitchen entrance. If you need to taste coffee in your daily life, we also have free coffee available in our lobby. We look forward to your next visit. Thank you!

Svar fra overnatningssted: We appreciate your feedback! It's great that the breakfast and room met your expectations within the budget. The friendliness of our staff is something we always strive to maintain. We understand the difficulty with communication due to the language issue and using digital translators. We'll definitely work on improving our language capabilities to provide a better experience. As for the room partitions, we'll investigate possible solutions to reduce the sound transmission. Thank you again for your stay and your comments, and we hope to see you back soon with an even better experience.

Svar fra overnatningssted: Thank you for your recognition of our hotel. The hotel is located in the scenic spot of the city that never sleeps in Datang, and it is very close to the scenic spot on foot. The breakfast in the hotel is a buffet, and there are rice noodle wonton made by the chef on the spot. I wish you a happy life.

Svar fra overnatningssted: We are very sorry to have given you a bad experience. The front desk of the hotel has provided sound-proof earplugs. During the peak season, there are more tourists and more children. We are very sorry to have this problem. The hotel is located in a scenic area, hope to have the next visit, let us try to provide you with a quieter room, I wish you a happy life!

Svar fra overnatningssted: 實在抱歉給您帶來了糟糕的入住體驗。關於熱水不穩定的問題，是設備突發故障，我們沒能及時察覺，維修人員現已全面排查並修復。餐廳地面未及時清理，是我們服務人員的疏忽，已加強培訓和監督，嚴格落實衞生清理標準。酒店春季根據氣温調控空調，今年氣温回升異常，沒及時調整，給您造成寒冷困擾，後續會密切關注並靈活調控。我們珍視您的反饋，會不斷改進，期待您再次光臨，感受我們的提升 。

Svar fra overnatningssted: 您好，非常感謝您對我們酒店的認可與好評！相信您實際入住的那家酒店要是收到這麼貼心的評價，肯定也會特別開心。希望您之後有機會能真正入住我們酒店，到時我們一定以同樣熱情周到的服務、温馨舒適的環境，讓您擁有一段超棒的住宿體驗，期待您的下次光臨！

Svar fra overnatningssted: 哇哦，感謝小主毫不吝嗇的誇獎與讚美，對於小澳來説沒有什麼能讓客人滿意更讓小澳心滿意足的了，小澳深知唯有以堅持不懈的努力，方能做的更好，能得到您如此高的評價，小澳甚是開心呢，嘻嘻，小澳以為爭不過朝夕，又念着往昔，偷走了歲月卻留下了一個您，相遇即是緣分，能遇見最親愛的您，時光不老，我們不散哦！

Svar fra overnatningssted: 沒能得到您的滿分點評，小澳非常傷心，小澳位於國家五A級景區大唐不夜城，酒店有洗衣房，庭院，自助早餐廳，免費漢服體驗，免費咖啡，,歡迎下載我們酒店的官方 APP-萬澳會，在上面訂房有更多優惠，性價比更高。我們一直致力於為賓客提供優質的體驗，期待您再次選擇我們，享受更實惠的價格。

Svar fra overnatningssted: 尊敬的客人，非常感謝您選擇我們酒店並分享您的入住體驗。很榮幸房間的空間和位置、前台的服務得到了您的認可，我們會繼續保持。對於隔音不佳和床單污漬的問題，我們深感抱歉。已安排工程部評估並制定解決方案，後續也會加強客房布草的檢查與更換標準。希望未來有機會彌補此次不足，為您提供近乎完美的住宿體驗 。