Vienna Hotel (Xi'an Bell Tower)

Vienna Hotel (Xi'an Bell Tower) anmeldelser

Vienna Hotel (Xi'an Bell Tower)

No. 18 Anban Street, Xincheng District, Xi'an, Shaanxi, ChinaVis hoteloplysninger
Vienna Hotel (Xi'an Bell Tower)
Vienna Hotel (Xi'an Bell Tower)Vienna Hotel (Xi'an Bell Tower)Vienna Hotel (Xi'an Bell Tower)
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Gæsteanmeldelser

8.6/10
1190 anmeldelse
Bekræftede anmeldelser
Placering8.7
Faciliteter8.4
Service8.7
Renlighed8.7
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Alle anmeldelser(1190)
Positive anmeldelser(1070)
Anmeldelser med billeder/video(148)
Nemt at komme rundt(205)
Praktisk beliggenhed(183)
Tæt på metro(107)
Venligt personale i receptionen(78)
Stilfuldt miljø(68)
Ville bo der igen(20)
Gennemsnitlig lydisolering(19)
Har værelser til familier(7)
Negative anmeldelser(119)
Gæstebruger
Standard-enkeltværelse
Overnattede i feb. 2025
Familie
1 anmeldelse
7.5/10
Slået op den 28. mar. 2025
Overall location, hotel facilities & cleanliness were satisfactory. Except room aircondition was not working, reason given by hotel receptionist- centralised aircond not switch on yet. They did not consider the hot weather.
Oversæt
Svar fra overnatningssted: 尊貴的客人，很開心我們在位置、設施和清潔方面得到了您的肯定。但空調事件暴露出我們服務的不足，對此我們進行了深刻反思。我們已制定天氣預警機制，確保能根據實時氣温及時開啟或調整中央空調。為表達歉意，我們會為您本次入住提供積分補償，積分可在下次入住時抵扣房費。希望未來還有機會為您服務。
Nave Tan
Deluxe-familieværelse
Overnattede i nov. 2024
Familie
4 anmeldelse
8.5/10
Meget god
Slået op den 11. feb. 2025
It was a low travel season thus hotel is doing some renovation work. They provided us with free upgrade to a bigger suite instead. Bed is comfortable and nice. location is very near a train station.
Oversæt
Svar fra overnatningssted: 尊敬的客人： 您好！太感謝您的好評啦！能在裝修期間還讓您有滿意的入住體驗，我們可太開心。給您免費升級套房，就是希望能把小遺憾變成小驚喜，看來這 “小心思” 成功啦！床能讓您睡得舒服，我們也放心啦。位置靠近火車站能給您出行幫上忙，更是我們的榮幸。之後您要是再來，我們一定準備更貼心的服務，期待您再次光臨，也期待您的五星好評！
Gæstebruger
Superior-dobbeltværelse
Overnattede i sep. 2024
Par
2 anmeldelse
7.0/10
Slået op den 11. okt. 2024
Very close to Zhonglou subway station (200m) line 2 and 6 exit H..Easy access for sightseeing. The rooms need improvement, deep clean for a carpet.
Oversæt
Svar fra overnatningssted: 尊敬的賓客，非常感謝您對我們酒店的好評。但您的3.5分點評着實讓小維心碎，若您覺得一切都好，還請您給予我們5分好評哦。期待您的再次光臨，祝您旅途愉快。
Calator
Standard-enkeltværelse
Overnattede i mar. 2025
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. apr. 2025
Very nice hotel Good area. Wifi is not working. As well donnt have fridge.
Oversæt
Svar fra overnatningssted: 尊敬的客人：非常感謝您對我們酒店地理位置的高度評價，這讓我們深感榮幸！同時，對於您提到的無線網絡不佳以及沒有冰箱的問題，我們向您致以最誠摯的歉意。網絡方面，我們已經察覺到近期網絡信號不太穩定的狀況，技術團隊此刻正在全力排查，計劃近期內完成網絡設備的升級與優化，大幅提升網絡的穩定性與速度，保障每一位住客都能流暢上網。如果有冷藏物品的需求，可隨時聯繫前台，我們會將物品妥善存放在酒店冷庫，滿足您的冷藏需要。再次感謝您的支持與反饋，期待您的下次光臨，相信那時我們定會給您帶來全方位的優質體驗。
tehjulie
Standard-værelse med queensize-seng - (uden vindue)
Overnattede i mar. 2024
Par
27 anmeldelse
7.5/10
Slået op den 29. apr. 2024
Hotel is nearby Zhonglou metro exit D .which is helpful for getting around . Cleanliness is fine .Front desk got attitude problem, not keen to offer information.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard and look forward to better service during your next stay. Thank you again for your feedback on the hotel's location. Have a pleasant journey!
Pahpom
Familie-suite
Overnattede i mar. 2024
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 22. apr. 2024
The location is excellent only few step from exit H of metro line 2 or line 6. So it is very convenient to get around Xi'an. Most attractive place are in walking distance from the hotel.The room is very big. The bed is very comfortable.Highly recommended.
Oversæt
Svar fra overnatningssted: 感謝您對我們的耐心評價，您的關注與大力支持如冬日裏的暖陽，温暖着維也納裏每一位勤勤懇懇工作的家人。有那麼一句話：“生活因為有陽光而絢麗多彩，生命因為有陽光而激情四射，激情創造未來，炫彩點綴生活。”小維再次感謝您的到來，衹盼着再次相聚！
Gæstebruger
Superior-dobbeltværelse
Overnattede i sep. 2024
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 19. okt. 2024
Location is good, Many restaurants nearby and near to metro station H. Bed is comfortable and room is quiet. Downside room aircon not cold.
Oversæt
Svar fra overnatningssted: 尊敬的賓客，非常感謝您對我們酒店的好評。酒店使用的是中央空調，目前已過製冷季，已停止製冷供應。您的4.2分點評着實讓小維心碎，若您覺得一切都好，還請您給予我們5分好評哦。期待您的再次光臨，祝您旅途愉快。
Gæstebruger
Superior-dobbeltværelse
Overnattede i aug. 2024
Par
33 anmeldelse
9.5/10
Vidunderligt
Slået op den 2. nov. 2024
Extermely good location, very near to Metro, surroundings a lot of eating places. Hotel is clean and staff very helpful. Highly recommended for travellers and even for business trip.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your high recommendation. We are glad that our location, cleanliness, and staff performance met your expectations for both travel and business needs. We will continue to strive for excellence.Best regards.
Gæstebruger
Standard-værelse med queensize-seng - (uden vindue)
Overnattede i jul. 2024
Par
1 anmeldelse
7.5/10
Slået op den 28. sep. 2024
Convenient n clean hotel. Reception service was polite but Not friendly or warm.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We apologize for the lack of friendliness and warmth in our reception service. We will strive to improve our staff's attitude and make sure that every guest feels welcome and comfortable. At the same time, we are glad that you found our hotel convenient and clean. We will continue to maintain these qualities to provide you with a better stay.
Dangeror
Standard-værelse med queensize-seng - (uden vindue)
Overnattede i apr. 2024
Par
5 anmeldelse
5.0/10
Slået op den 26. maj 2024
I booked this hotel for 3 nights with breakfast. But the hotel have no breakfast! They just prepare some food in poor plastic bag without any drinks and coffee! I been travel in many places but never met breakfast like this before. If their restaurant is during renovation or no restaurant they should sell only room. 3 days for my patients! And every day a new staff keeps saying their hotel have no breakfast! I am really disappointed!
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好，我們很抱歉沒能給客官您滿意的入住體驗， 這是我們最大的遺憾，也非常不好意思，您的誠懇評價是對酒店不斷進步的鞭策。酒店在升級改造餐廳，為期一個月，也是為了更好的服務客人，在您辦理入住時，我們已提醒因為咱們早餐是免費贈送的，近期在改造，我們可以給您贈送上簡餐，裏麪包含飲品、雞蛋、水果、麪包等各一份，也確實不好意思給您帶來的不便深表歉意，也真誠期待您下次入住也可以選擇維也納酒店（西安鐘樓店），真心希望您能夠再次入住來感受我們的進步。最後祝您生活愉快！！
Thai Guest
Deluxe-familieværelse
Overnattede i mar. 2024
Rejs med venner
17 anmeldelse
10.0/10
Enestående
Slået op den 13. apr. 2024
Hotel location is good. Room is clean and well equipped with the basic amenities. Staff are friendly. They also have tour or ticket service at the lobby. Hotel itself is not new but room is clean. I was happy to stay here.
Oversæt
Svar fra overnatningssted: Thank you for your patient evaluation of us. Your concern and strong support are like the warm sun in the winter, warming every hard-working family in Vienna. There is a saying: "Life is colorful because of the sun, life is passionate because of the sun. Passion creates the future, colorful embellishment of life." Thank you again for coming and we look forward to seeing you again!
Bernard
Deluxe-familieværelse
Overnattede i nov. 2023
Familie
6 anmeldelse
4.0/10
Slået op den 10. jan. 2024
Room was surprisingly big but dated. Lots of furniture but without drawers. Poor Utilisation of space.
Oversæt
Svar fra overnatningssted: 感謝您入住維也納酒店鐘樓店並與我們反饋您的入住感想，非常抱歉此次入住未能達到您的期望，酒店準備了多種不同佈局的房型以及房價可供選擇客人選擇， 酒店也會對房間計劃性的整改。我們誠摯的希望與您取得聯繫， 您可以撥打酒店總機與我們反饋寶貴建議， 希望我們的改進能迎來您的再次光臨！
Gæstebruger
Deluxe værelse (2 senge)
Overnattede i mar. 2024
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 22. maj 2024
Very clean n friendly hotel.Location very good
Oversæt
Svar fra overnatningssted: 感謝您對我們的評價，爭取下一次遇見時得到客官的5分好評！小維期待與您的再次相遇！祝您天天開心！歡迎您常來哦！
YIREN
Standard-enkeltværelse
Overnattede i jul. 2023
Familie
19 anmeldelse
9.0/10
Fantastisk
Slået op den 21. aug. 2023
Convenient location, room is little bit small. Amenities meet the basic need.
Oversæt
Svar fra overnatningssted: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Gæstebruger
Deluxe-familieværelse
Overnattede i maj 2024
Rejs med venner
2 anmeldelse
10.0/10
Enestående
Slået op den 20. jun. 2024
verygood
Oversæt
Svar fra overnatningssted: 感謝您對我們的耐心評價，您的關注與大力支持如冬日裏的暖陽，温暖着維也納裏每一位勤勤懇懇工作的家人。有那麼一句話：“生活因為有陽光而絢麗多彩，生命因為有陽光而激情四射，激情創造未來，炫彩點綴生活。”小維再次感謝您的到來，衹盼着再次相聚！