HUAQING PALACE RESORT & SPA

We had a wonderful experience at this hotel, especially with the private access to Hua Qing Palace. Our hotel package includes the Song of Everlasting Regret performance, and it was absolutely worth it. The package included excellent seats that provided an optimal view of the performance, allowing us to fully enjoy the stunning visuals and captivating storytelling. It made for a truly unforgettable evening.

Services: The hotel arrival experience was average; some staff members were friendly, while others came across as quite stern. The person who assisted with my luggage seemed a bit unfriendly, which made me hesitant to ask him any questions. The rest of the staff were generally fine, though. I appreciated the birthday cake and the decorations in my room, which certainly added to the experience. However, the overall warmth and hospitality from the staff were lacking. One moment that I found slightly insulting was when a staff member asked me if I had taken their hotel room pouch while I was waiting for my taxi to my next hotel. It felt as though they suspected me of theft. Additionally, the hotel did not provide basic amenities like a toothbrush and shower caps, and I was too fatigued from jet lag to request them. Fortunately, I had packed my own toothbrush. Restaurant: The restaurant staff provided a much better service than the hotel staff. They were polite and accommodating, in contrast to the person who assisted me with my luggage and drove the golf cart. His tone was quite off-putting, making him seem unapproachable and even confrontational at times. Facilities: The bathroom was somewhat dated, with some corners showing signs of mold. The room itself was a bit dimly lit. The highlight of my stay was definitely the private onsen and the performance of "长恨歌!" 👍🏻👍🏻👍🏻 Conclusion: The money spent was well worth it for the private onsen and the VIP tickets to the "长恨歌" show! It was truly a fantastic experience and well worth seeing.

The absolute highlight of my Xian trip, hotel was gorgeous with great hotspring waters available in my room every night. Public hotspring in hotel was awesome as well (although on one of the days users were inconsiderate and soiled the public changing room toilets). Otherwise, pristine, astounding beauty during autumn, not too crowded, and private access to 华清池 was a big bonus. We stayed there 2 nights and visited the gardens both mornings before the crowds came. Breakfast was steaming hot and freshly prepared in the onsite restaurant, delicious. Location just behind Hua Qing metro (5 mins). We also took the cable car and walked up Li Mountain to 烽火台. Best hotel experience on my Xian trip! Highly recommend.

Definitely worth every penny. Will absolutely recommend to anyone planning a relaxing day at Huaqing (and/or intending to visit the Terracotta Warriors). Regrettably we did not spend enough time (only an overnight stay). To truly appreciate the hot spring, would suggest 2 nights if time permits, so as to really make full use of the hotel facilities. We visited on the last day of the performance for the outdoor show - The Song of Everlasting Sorrow (长恨歌). Tickets were organized through the hotel concierge. Best to ask for middle section to the back so you have full view of the huge stage (including the actual mountain as the backdrop). The hotel organizes meet-up and then a slow stroll into the garden and then back to the hotel. If you plan to use the public hot spring, bring a swimsuit. Stunning hotel. Just do it.

Very authentic stay in the palace. The complimentary hot spring is the highlight of the stay! Will recommend to friends!

Just 45 minutes out, Lintong is an amazing area. The small group trek turned into a solo overnight stay. The Hot Springs, food, rooms, service, and Property are amazing. One to one assistance from the Hotel staff. Thank you so much!