Novotel Xi`an The Bell Tower Hotel

The location is superb. The staff are very helpful and friendly, despite the language barrier. The quality of the room and beds is excellent. The only major concern I had was with the speed of the internet connection. It was very slow, 3 to 6Mbps, and that did not allow me to attend my online meetings. The breakfast is good but I would have appreciated more varieties. I felt it was limited in terms of choices, so I often skipped it although paid for it.

Perfect location of the hotel, super friendly staff with English skills.

It was a really great stay at Novotel! Love the friendliness of the staff and the quality of the room! The location is fantastic, very close to the subway and just a short 5min walk away from the Bell Tower. Lots to see, shop and eat around the area, even at night. Breakfast was pretty simple with a somewhat good variety.

We had a very pleasant stay at Novotel. The location was fantastic with easy access to the MRT and also to the key sights! While we had a small encounter with one of the front desk staff on the morning when we had to go off early on a day trip to Luoyang, the staff have been hospitable and would go out of their way to help us. We are particularly happy with the lady in the restaurant and the staff within the restaurant. Always ready with a smile! Would like to give an excellent review for 小任, the housekeeping staff who cleaned our rooms daily! There was an evening when we returned to find that she had taken the initiative to wash my socks for me. I was pleasantly shocked by the gesture! There was no need for her to do so, yet, she went out of her way to make us feel at home! Thank you Novotel! We would definitely choose to stay with you again!

Thank you. Hotel location is very good.

Great place to stay. The location is super convenient. The counter staff very friendly. And the most I like is the free laundry services.and everyday there’s free flow bottle water provided .

Location close to the bell tower is excellent. Room is spacious and well appointed. Laundry facility is great.

My stay at Novotel was very good. An An helped me to check out swiftly. It was a very good experience and I recommend everyone to stay here. Will definitely come back again!

Hotel is very conveniently located only 5 minutes walking to the bell tower and subway. Service was good, rooms clean and amenities good. I would recommend this hotel.