Golden Flower Hotel Xi'an anmeldelser

Reno is the manager of this hotel and he was amazing. He helped us check in very late at night and upgraded us to a suite room. Hotel service was excellent and the staff were very friendly too. I would definitely recommend you to stay here if you are on a trip to Xi’an

Thanks for the quick service and comfortable huge rooms.

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Excellent service of jenny who is courteous and generous in upgrading us to Family friendly room. The courteous housekeeping helper done a good cleaning of the room and living area. As a result of the excellent , I extended my stay to 15 days. Recommended for foreigner travelers. Thank you Jenny and the front office staff who always answer to our queries.

Clean rooms and good breakfast. Staff was really helpful.

i stayed in the hotel for 2 days, the location is great for hiring DIDI and near subway line 3( TONG HUA MEN). My room is big and spacious with complete basic amenities. The customer service is 5*, from the lady who handles my late c/in, to the manager who make a follow-up call making sure that everything are ok and also assisted me with my laundry transaction, to the housekeeping who cleans my room and handle my laundry, Lastly to Ms. Alice lian of guest relation who is friendly and assisted me with my luggage storage. The only bad feedback i have; first, the drainage smell in my bathroom (they even place another layer of plastic next to drainage cover), and the sheer curtain in the window (the hook is not fix in the curtain railings). overall, i will recommend this hotel..

Overall, the hotel offers good value for the money. That is if you aren't too fussy a person. Could be a bit cheaper though, imo. The location is near Tong Hua Men subway station. Very convenient to move about the city. The staff, especially the housekeeping staff, were courteous and friendly. The room was warm. I went to Xi'an to explore the city, so I didn't spend much time in the hotel. So it quite suited my needs.

If you do not care, then you deserve it.

酒店停車免費，地理位置很好，隔壁通化門地鐵站超方便可以去各個景點遊玩。之前就來住過，這次帶家人出來玩，依舊選擇了這家酒店，小唐和劉經理服務很好，非常熱情，房間很大，非常整潔乾淨。👍點贊！

網上看到這家酒店出門左轉就是通化門地鐵口，出行非常方便就訂下來了。來到前台辦入住工作人員都是笑臉相迎的，前台小玉姑娘辦理入住認真迅速，還跟我核對了房型及早餐數量。這次沒訂早餐，隨口問了一句早餐價格，小姑娘還熱情的給我指引了早餐在1樓西餐廳，跟我説了開餐時間以及價格。一旁的王倩姑娘給我介紹了酒店3樓有免費的泳池和健身房供客人使用，還幫我把行李送至電梯口。二位姑娘的熱情用心服務，讓我印象頗深，倍感温暖。

來到了古城西安，隨機在網上看到了這家西安排名比較好的五星酒店。一進大堂酒店，有80年代的歷史感，前台的唐主任和劉經理服務確實很貼心，在這裏讓我感受到了家的温暖，決定繼續選擇這家酒店。也會推薦其他朋友來住。雖然酒店時間很老，但是他們的服務讓我非常暖心，非常不錯！

來西安在西安金花大酒店開會，所以在網上訂的這家酒店，首先表揚宴會廳的楊超經理認真負責，給我們提供了很多會場的幫助，其次還有前台辦入住的劉經理和楊經理熱情服務，幫忙免費升級了房間，在主期間我自身有一點感冒，隨口問了劉經理附近葯店，他特別熱心，害怕我不知道葯店怎麼走，親自指引我帶到酒店後面的葯店，酒店整體工作人員服務水準都非常高非常棒！很推薦大家入住！

朋友趁着休假來西安遊玩，幫忙訂了西安金花大酒店，給反饋説入住體驗非常好，一定要好好點評下！進入大廳就感到富麗堂皇，前台佳玉小姑娘辦理入住期間，我們諮詢了下西安大雁塔遊玩，一旁的賓客關係主任王倩姑娘熱情的幫我們介紹了周邊好吃的和好玩的還給了酒店自製的宣傳冊，倆姑娘特別熱情，給人一種賓至如歸的感覺！酒店大廳的復古電話特別有特色，房間也寬敞明亮。姑娘們推薦的大悦城火爐旁烤肉店也是很有特色，店鋪裝修的很有陝西特色。朋友非常滿意，表示這真的是一場很愉快的旅行，並告知我以後來西安一定要住到西安金花大酒店！感謝酒店人員的熱情服務，期待下次再見👍👍👍

酒店服務很到位，有什麼問題工作人員都會盡力幫忙解決，也很熱情周到，安全防護方面可以做下升級，不然誰都可以隨意進出上樓了，會沒有安全感，當然外賣都是讓送到前台或外賣區域的