Hilton Xi'an High-tech Zone anmeldelser

Whilst the hotel is a little out of the main tourist area, the staff are incredible. For those that speak English, it was well spoken by all staff we encountered. Smart stay.

I enjoyed my stay but it was not really what I expected. The Hilton Hotel is known for its top class service but I did not experience that level of service. The furniture needs an upgrade and not all the facilities worked. At the office desk where I did my work, the USB charging point did not work. The carpet on the otherhand smelled damp especially when I walked into the room. The hair conditioner bottle was empty when I wanted to use it. Unfortunately, I only discovered this once I have already shampooed my hair so there was no turning back. The rooms are are in great need of repainting. At one point I was considering upgrading to the executive room because I book these type of hotels for the high level of service from the staff and the 5-Star facilities. I have membership with the Hyatt Hotel but wanted something different for my few days break. At the Hyatt, they even bring you your first cup of coffee as soon as you arrive at breakfast and will keep on checking on you. This is what I call service. Some months ago I stayed in the Hilton in Suzhou and it was amazing. Their breakfast was top notch and beautifully presented. Having said that, my stay at the Hilton High Tech Zone was pleasant, but I will need convincing to stay there again. The hotel is a bit isolated but a 10min drive to one of the high end malls. Thank you to everyone who offered assistance when I needed it. Unfortunately, I did not take photos of the problems but I uploaded pictures of the beautiful hotel which needs some TLC in the bedrooms or some of the bedrooms like mine.

This hotel overall is quite good, staff is helpful and friendly, is nice place to stay, but regarding the facilities, due to swimming pool can open to public paid for entrance not only hotel guests, I have happened unhappy thing on it, a Oldman is not hotel guest should be paid for entrance, when I play with my children in pool , he suddenly come and said the lane is not for playing, pls go beside lane, on the begin I didn’t realise have this issue rules, then we move beside lane, after that i double confirm with staff in hotel, didn’t have this kind rules. I was quite unhappy with that.

Good location and nearby my company. It is the second time to stay here👍

June and Gin did great job, amazing stay

Very clean stunning room staff was so helpful amazing place to stay

Excellent service

感谢 Cherry wang

這次入住非常棒，服務也很好，衞生很乾凈，酒店裡還有櫻花盛開，櫻香四溢，前台小姐姐還告訴我説酒店距離最美櫻花路很近，走路就可以看到沿途的美景，真是一家很温暖的酒店，也謝謝Sarah,kelly,，和irise

這次入住非常滿意，酒店位於中心地帶，交通非常方便；原來預訂的是標間，到店後試着詢問能不能升級？前台服務人員很禮貌的回覆：稍等一會就有打掃完的行政房，讓我在休息區稍坐一會。進入房間乾淨整潔，舒適度高，讓人感到愉快！客房服務人員也非常熱情，令人賓至如歸～

酒店門前有地鐵8號線，可以直達酒店。去曲江看大唐不夜城乘坐地鐵也很方便。地鐵上下都有扶梯，對拖行李的我來説特別友好。經過短短的一段街心公園的樹林，就抵達酒店了。 前台的小姑娘也很友善，認真的介紹了酒店的各項設施。告訴我最近酒店有幾個樓層正在施工，可能會稍微聞到一些氣味。 房間舒適，達到了五星級酒店的標準。一切都很好。

這次是和朋友一起來西安玩的，酒店位置很好，對面就是唐城牆遺址公園，在前台辦理入住的時候艾莉小姑娘特別熱情的給我們介紹了酒店設施設備，還告訴我現在公園的櫻花開了，拍照很好看，房間也幫我們升級到了高級大床房，可以俯瞰公園，真的很不錯，房間也很乾凈，房間需要送外賣，禮賓小哥法特響應特別迅速，很忙幫我送到房間，真的很不錯，下次還會再來！

這次出差帶了家人孩子一起，禮賓帥小夥法特非常熱情的來幫我們開門拿行李，酒店前台小姑娘愛麗和彩虹也免費給升級到了高級房型，房間很安靜，也及時給我們送了小童洗漱用品，非常貼心，是一次很好的體驗。

非常滿意的一次住宿！酒店環境安靜，房間隔音效果很好，晚上睡得很踏實。衞生條件一流，每天都有專人打掃。前台小姑娘Sunny 和Iires 非常貼心，幫忙推薦了附近的景點和美食。強烈推薦，是出行的好選擇。