Hampton by Hilton Xi'an Hi-tech Zone anmeldelser

设施：100 卫生：100 环境：100 服务：100

Clean, comfortable and nice. Breakfast was okay and the shower leaked a lot of water, otherwise it was good.

Excellent hotel from the breakfast to the friendliness of the staff. The toiletries provided was of very high quality and smelled amazing. The staff were always accommodating at breakfast and there a great spread of Western and Chinese food. The hotel offered a free laundry service which was so convenient for us. The hotel is close to bus stops for public transport. The only downside was the fact that the room floor was not cleaned daily, otherwise this we had a great stay and will book again if we come to Xi’an.

The hotel location is convenient for business activities taking place within the Hi Tech area. Public transports are not easy to reach (at least 15 minutes walk for the nearest subway station). Rooms and facilities are well maintained and staff is very helpful. The free breakfast is really good but too popular and over crowded during peak hours! :) The environment is peaceful and some surrounding shops provide basic facilities. Good choice for a business trip and alternative solution for tourists who are will to visit Xian (but better with a car!!)

Convenient location

這次入住體驗太暖心了！到酒店時天都黑了，前台MM小姐姐看我帶着長者孩子，立馬給升級了安靜的家庭房。第二天早餐趕時間沒吃，正發愁時，前台小哥悄悄塞給我兩盒牛奶和麪包，説“路上墊墊肚子”。退房時發現充電器忘房間，打個電話的功夫，他們就幫忙寄出來了，還細心包了防撞泡沫。住過不少酒店，但這家前台的貼心勁兒真讓人想給滿分，下次來還住這兒！

MM👍這次西安之旅超棒！提前請了假，帶孩子開啟歡樂親子游。入住的酒店服務貼心，房間乾淨舒適，設施齊全，讓我們住得十分安心。西安更是充滿魅力，兵馬俑氣勢恢宏，古城牆韻味十足，孩子玩得不亦樂乎，還學到不少歷史知識。美食街的肉夾饃、涼皮等特色小吃，更是讓我們大飽口福。這次請假出遊太值了，留下了滿滿的美好回憶！

這次入住西安高新希爾頓歡朋的體驗堪稱完美！離店開發票時，前台珊珊（鯨魚）小姐姐的服務更是讓我印象深刻。得知我着急趕飛機，她迅速核對消費明細，有條不紊地操作開票流程，還細心提醒我檢查發票訊息是否有誤。過程中始終面帶微笑，耐心解答我關於發票報銷的疑問，態度非常好。 酒店旁邊就是餐飲一條街 吃夜宵非常方便，總之推薦大家入住

前台辦入住開始就能感受到用心，前台MM不僅耐心介紹設施，還主動提醒附近好吃的店。房間乾淨又温馨，床品軟乎乎的，枕頭有高低兩種能隨便選，晚上睡得特別香。浴室乾濕分離，還貼心準備了防滑墊和浴帽。空調温度合適，遮光窗簾一拉，早上完全不會被陽光叫醒。連角落都收拾得乾乾淨淨，細節滿分！離店時真的太滿意他家的枕頭了，買了兩對 ，👍下次來這邊肯定還住這兒！

入住時被前台啾啾的服務暖到了！她笑着遞來温熱的歡迎茶，看我帶大件行李，立刻幫忙推行李車。辦理入住時細心核對訊息，還手繪了周邊美食地圖給我，連附近地鐵站的末班車時間都標好了。離店時下雨，她從櫃枱拿出一次性雨衣塞給我，説 “別淋濕啦”，這種被記掛的感覺太戳心，必須給她滿分好評！

酒店前台妹妹服務很周到，我入住前就聯繫她了，讓給我發地址，幫忙接收快遞，他收到快遞之後，一看是楊梅，還主動問我用不用給放冰箱，本以為是他們前台的冰箱，後來才得知是餐廳的，聽説他休假期間，快遞到了，他還親子過來了一趟，哇，真的這種事無鉅細的品質，少有了。

今天下雨來住酒店，正愁沒帶傘怎麼出門呢，一到前台就被暖到了！工作人員提醒可在前台租借雨傘，還幫着把行李搬進房間，帶着孩子來的，沒想到前台還特意給小朋友準備了一次性雨衣，小傢伙穿上可開心了！從進門到辦入住，全程都被照顧得妥妥當當，不用為雨天手忙腳亂，服務太周到了，這次入住體驗真的滿分！

住酒店竟然收穫意外驚喜！前台MM真的太貼心了！入住登記時看到我今天生日，祝我生日快樂，説要給我送驚喜。沒一會兒，就端來一碗熱騰騰的長壽麪送到了房間，還附贈了個可愛小禮品！麪條筋道，湯頭鮮美，吃得心裏暖暖的。這份用心真的太戳人了，本來衹是普通住店，因為這份心意變得超難忘，必須給前台MM點個大大的贊！

工作人員MM很熱情，辦理入住時遞來了歡迎飲料，得知孩子過生日，還悄悄送了小玩偶，把孩子高興壞了。房間乾淨得挑不出毛病，床品軟乎乎的，小童拖鞋、牙具都備好，特別貼心。早餐種類多到吃不過來，孩子最愛現做的雞蛋餅。退房時還送了小禮物，這次入住體驗太棒了，以後來這邊還住這兒！