Tongpai Hotel Xi'An Bell Tower Yongning Gate

The hotel is amazing, very new, clean and modern. Perfect location, designer rooms and delicious breakfast. We got a room upgrade, and enjoyed our stay a lot! There is a free laundry with washing and drying machines, that was very helpful for us as kong time travellers 😁 Personnel is extra helpful, polite, and professional. I would recommend to stay there 1000%

We stayed here for 2 + 4 nights. We originally booked the Roomy King, but the hotel kindly upgraded us to an Enjoyable Double Bedroom. It was a nice surprise! It was a bit difficult to reach the hotel to arrange the free airport transfer, but they made up for it by offering us two complimentary breakfasts (the other four nights were already booked with breakfast included). The upgraded room was spacious and clean. The bathroom door didn’t close tightly and therefore minor water leakage, but nothing too serious. Housekeeping could improve — they didn’t wash the cups or top up the shower gel even after we left the empty bottle on the floor. The staff were young, friendly, and helpful. The delivery robot was a fun touch! The location is great — convenient and well-connected. The hotel also offers tour arrangements for the Terracotta Army, Mount Huashan, and Yan’an Hukou Waterfalls. Prices are reasonable and comparable to Trip.com, and you can easily book these tours a day in advance at the hotel. Overall, despite a few small issues, it was a pleasant stay. Just note that Xi’an drivers tend to honk quite a bit, and being so central, some traffic noise is expected.

Nice hotel in the middle of the centre between the city wall and the bell tower. Perfect location. Clean spacious and good service. We were welcomed with tea. Only the breakfast is not for us European.

I would come back to this hotel if I were to visit Xi An again . Location: Located between Yong Ning gate and Gu Lou , minutes walk to the tourist sights (Gu Lou, zhong lou, Muslim quarter , city wall) and 2 metro station . Many restaurants , souvenirs nearby, Luckin coffee, Chagee , Cha Hua Nong tea house etc . Staff: all the staff were very friendly, helpful and always greeted the guests whenever we walked passed the front desk . Cleanliness: this is so important to ensure guests have a comfortable good rest. The team did an excellent job keeping the room & bathroom so clean. Extra point: the hotel provided free airport pick up .

My room was clean, fresh-smelling, and comfortable. The hotel boasts a very convenient location, and the staff were exceptionally friendly and helpful. I highly recommend staying here.

Clean and modern large hotel, feels new. Very good breakfast. Free laundry room was very helpful. Located in the very center, easy to get around, less than 10 min walk to subway, straight line to rail station and airport. Room with window on the 3rd floor had extremely small narrow window, not like was pictured in the photo, but it was ok, we only slept there. Mattress very comfortable, room large, clean and new