Nanfeng Hotel (Xi'an Zhonggulou Huimin Street Branch )

The hotel is good. It has a chinese style concierge with tea pots and the ladies are in qipao style of uniform as well. The hotel rooms are in western style and decent size. It has all the basic necessities. Maybe there are two things that I guess they can improve on are the smell of smoke in the hotel corridor and hotel rooms. The smell isn’t that strong but you can still smell it and hopefully they can have a few breakfast options for westerners.

We had an amazing personal service in our stay. JJ and the staff make us feel like home. I will definitely recommend this hotel for foreigners because they really understand your needs with language and directions. They also did our laundry for free. Thank you and cheers to the estafa in this hotel. Breakfast was delicious, Xhao yu and the ladies in the kitchen were so nice with us. Room was clean and bed super comfy. Overall excellent everything.

The hotel staffs service was great especially those at the front desk, can’t recall all their names .. San San and Ding Juen was marvellous, we spend 7 nights here and no regrets. They are helpful and caring too, they will assigned a 管家 for u the moment u checked in, which is 24 hours on call via WeChat on any assistance that we need .. from support on your tours suggestions and almost literally anything that relates to our trip, which we find it’s really helpful. The location is slightly away from the bustling town centre but it’s fine to us as the metro station is not far from the hotel and furthermore it’s ok to us as we mainly will just grab a cab to travel since the taxi fares is quite cheap. My wife was having a bad food poisoning ( it’s due to outside foods, not hotel food ) it’s happened mid night and needed ambulance, they assisted all the way and we was touched by the cares given, and surprised to receive a bouquet when we back to hotel. All in all, it was a great stay.