Jiyuan International Hotel

This is supposedly an international hotel in the ChangAn district. Except for its external facade and the good size room, there was absolutely nothing good you can say about this hotel. I used to stay at this hotel before. It had reasonable F&B, only reasonable, at that time but, this trip, there was nothing...There was hardly a soul in the entire hotel apart from the reception.  Housekeeping was a joke...40 square meter room cleaned up in less than 5 minutes. Used cups were not washed. Housekeeping was just a matter of changing the towels and replacing the bottled water. My mind started to play on the questionable standard when I had some rashes developed on my arms...good that they went off in a day.

1. Shower - when I arrived at the hotel, it was late and I traveled for quite some time during the day. I wanted a nice warm shower until I got to my room and the water was cold. The issue was reported to the front desk in the morning. I checked if it was fixed and it was relayed that it was fixed. Got back to the room and the problem was not fixed. After the second and third attempt of trying to get the water problem fixed, the water was still cold. In addition the shower door rubber was broken creating a safety hazard because the water was going outside the shower causing a mini flood in the bathroom. This was also reported and one staff member laughed at me and pointed to the caution sign - slippery when wet. 2. Service - the manager Mr Su Li and an employee by the name of Zhi Heng Zhang were the most accommodating after the incident was escalated. They ensured that my last night at the hotel was pleasant. I got an upgrade and everything went well.

저는 시안에 이 호텔에 처음 예약을 하게되었습니다. 시안에 이런 호텔을 발견하게 되어 기쁩니다. 위치는 수퍼마켓이 걸어서 8분거리에 있어서 저렴하게 물건을 살 수 있어서 너무 좋았습니다. 아침 조식을 먹을때 커피나 홍차를 마실것인지 친절하게 물어봐 주는 점원이 있어서 기분이 좋았습니다. 침대는 너무 편안했고, 문제가 생길때 카운터에 전화를 하면 바로바로 문제를 해결해주었습니다. 와이파이도 잘됩니다 ㅋㅋ 저는 남자라 특히 바디워시 향기도 좋았고, 헤어드라이어가 다이슨인것도 인상적이었습니다. (다만 헤어드라이기 전용 콘센트에 꽂아야 해요) 다음에는 수영장이 호텔 옆에 있고 무료라던데 이용해볼려구요. 결혼식도 진행하는 아름다운 호텔이었습니다. 뷰도 너무 좋아요~~ 부페에서 음식도 너무 맛있었고, 좋은 추억 남겨줘서 감사해요~ 또 올게요

每次來西安都選擇吉源酒店，位置在大學城對面，有直通機場的大巴，30分鐘一趟。尤其酒店工作人員，從前台到餐廳的服務人員主動熱情，房間寬敞明亮，設施完善。值得推薦！

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