Novotel Xi'an Daming Palace

Have a good time and have a good rest.

overall is great. highly recommended.

I stayed at Novotel Xi'an Daming Palace for three nights, and it was a total disaster. This hotel is falsely advertised as 5-star; in my opinion, even 3 stars would be a stretch. Here are the reasons: Lobby: There is practically no lobby! It's just a tiny 20-square-meter space with one sofa on the 6th floor. Room Amenities: The rooms were basic at best. No coffee maker, just an electric kettle. No face towels, no cotton buds, no shaving kit, no bathtub, and worst of all, no swimming pool. These are basic features even mid-range hotels offer, let alone a supposed "5-star." Breakfast: The breakfast was mostly Chinese food with little to no variety. Nothing was replenished once it was gone. The staff responsible for making eggs left an hour before breakfast service ended, which was completely unprofessional. Construction Noise: The hotel blatantly lied about the extent of construction work. They mentioned it was “nearby,” but in reality, it was inside the hotel. Constant drilling, hammering, and unbearable noise made it impossible to relax or even sleep. The only positive aspect of this hotel was the polite and helpful behavior of the reception staff and housekeeping team. But even their efforts cannot make up for how poorly managed and falsely advertised this property is. This hotel is a disgrace to the Novotel brand, and I will never stay at any Novotel property again. If you’re looking for a genuine 5-star experience, avoid this place at all costs.

Location: ⭐️⭐️⭐️⭐️⭐️ Very good location - 3 stops to Bell Tower/ loads of food choices downstairs, including supermarket in a shopping mall. Easy to reach from either airport or high speed train Cleaness:⭐️⭐️⭐️⭐️⭐️ Super clean and bathroom is spacious. Love the smart toilet.

Far better than expected. We truly enjoyed our stay at this hotel.

The hotel is located near a night market. Plenty of street food. A Hai Di Lao outlet is also in the same building. The hotel provided bottled water at the lobby. For a water buffalo like me, that’s a life saver. It’s also a minute walk to the train station. Very convenient to do places. Room is clean. They did inform me of their current renovations. But those works did not go into the night so it didn’t bother me at all..