Four Points by Sheraton Xi'an High-tech Zone

Stayed here as it had close access to a school where i had meetings. There is nothing much around but metro line 6 is by the hotel giving access to the main city attractions. Room clean, service good, breakfast fine. Room temperature arguably a little too warm but all in a good hotel. Lots of consruction in the area which suggests it will become a busier area in years to come.

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

初來西安在網上看到這家酒店還不錯就訂了一間，服務真的很讓人出乎意料。由於到店時間比較晚前台Zara給免費延遲了退房時間，其次kevin 小哥看到我帶了孩子主動提供了小孩拖鞋和牙刷，然後給我推薦了西安當地的特色旅遊景點和小吃，還推薦了比較適合的路線，房間提前準備了帶名的手繪歡迎卡片 小書簽和水果，服務真的很用心也很專業，下次來西安首選福朋，再次給酒店的工作人員點贊👍

酒店位置靠進秦嶺，空氣環境好，乾淨，衞生。晚上休息也沒有吵雜的聲音。前台工作人員的服務態度也很熱情，有什麼問題，她們不耐其煩的給你解答。給好評👍👍👍

新酒店 設施設備都很好 很有品質 前台服務也特別好 很專業 介紹了整個酒店的設施 也很感謝Yolanda對我的幫助 推薦的路線很好 沒有踩坑 房間衞生很乾凈 細節也很好 前幾天住的酒店馬克杯都直接放在桌面上,很不衞生.這裏都是放在抽屜裏 用着放心.