Four Points by Sheraton Xi'an High-tech Zone

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

酒店的服務非常周到。從我步入大堂開始，就有熱情的小姑娘工迎接我，並幫我搬運行李。辦理入住手續的過程非常順利，前台小女孩也非常友好，態度也很親切。在整個入住過程中，我感受到了酒店員工的熱情服務和專業素養，讓我感到非常舒適和放心。 酒店的房間設施非常完備。我入住的房間也很乾凈衞生，還開了夜床，讓我感到賓至如歸。此外， 酒店的餐飲服務也非常出色，早餐也很棒，酒店的設施和設備也非常完備。酒店內配備了健身房和洗衣房，都很方便，讓我在閑暇時間也能享受到各種娛樂活動。此外，酒店的會議設施也非常齊全，為商務旅行的客人提供了便利。

房間很好 簡約 安靜 乾淨 餐廳也很不錯 味道和服務很好 值得一提的是前台工作人員,房間做了升級 因為著急外出 衣服放進洗衣機沒時間取 前台服務員二話沒説會幫忙收好晾到房間 還有出門時沒帶充電器,前台借給我用

酒店很不錯 剛到大堂裝修很漂亮 因為是第一次入住 很期待能有個好的入住體驗 前台辦理入住感受非常好 很專業 基礎設施都介紹了一遍 很詳細 房間裝修很簡約 大氣 浴室格局也很舒適 贈送的果盤很用心 一看就是精心製作的 早餐沒去吃 因為早上走的早 下次試試 整個硬件很滿意 服務衹感受到前台的熱情接待 其他都沒有太多的感受

這次入住西安高新福朋喜來登酒店整體感覺還不錯。位置：酒店位置優越，而且周邊很安靜，對面就是西安電子科技大學，酒店步行3分鐘就有地鐵，無論是去景點還是購物都很方便。 房間：房間乾淨整潔，能看到園區裏面綠化很好，前台小姐姐還會詢問樓層喜好，專門安排了高一點的樓層。 服務：酒店工作人員服務都很棒，像朋友一樣，辦理，退房手續都很快，有任何問題諮詢，都可以很快回答。 餐飲：早餐種類還算豐富，個人感覺很棒，尤其是有熱熱的湯麪，真的很暖。 設施：酒店的二樓有健身房和洗衣房，洗衣房的洗衣凝珠是白桃味的，很清香，還有烘乾機，出來玩真的很需要。 很推薦大家來西安，都來感受一下，

從踏入酒店的那一刻起，我就被熱情周到的服務所包圍。前台工作人員Fiona、Finnick態度温和熱情，他們以專業的素養和高效的速度為我辦理入住手續，整個過程流暢而快捷，沒有絲毫的耽擱，讓我在旅途的疲憊中瞬間感受到了一份安心。酒店的客房服務也非常出色。每天，當我回到房間，都能看到房間整潔乾淨，物品擺放整齊，彷彿從未有人入住過一般。床品被整理得平平整整，散發著清新的氣息，讓人一躺下就能感受到舒適與放鬆。衞生間更是乾淨得一塵不染，洗浴用品不僅齊全，而且品質上乘，給人一種奢華的享受。工作人員還會根據我的需求，為我提供額外的服務，比如為我送來一杯熱咖啡或者一份新鮮的水果，這些小小的舉動，卻讓我感受到了酒店對客人的深深關懷。 無論是前台的熱情接待，還是客房服務的細緻入微，都讓我在這家酒店的入住體驗變得格外美好。我真心為酒店的服務團隊點贊，他們用自己的行動詮釋了什麼是真正的優質服務。

酒店的設施齊全且品質上乘。房間寬敞明亮，裝修風格簡約時尚，床品舒適柔軟，讓我每晚都能擁有高質量的睡眠。工作人員服務熱情周到，特別是前台小姐姐Cassie和Lena，全程微笑服務，讓我體驗到了家的感覺。衞生間乾淨整潔，洗浴用品齊全。酒店還配備了健身房等休閑設施，讓我在忙碌的旅途中也能放鬆身心。酒店的餐廳提供豐富多樣的美食選擇。早餐品種豐富，營養均衡，味道可口。餐廳的環境優雅，服務周到，讓人在用餐過程中感受到愉悦和滿足。 總之，這次在福朋喜來登酒店的入住體驗讓我非常滿意。我強烈推薦這家酒店給所有正在尋找舒適、便捷住宿的朋友們。相信你們也會在這裏度過一段美好的時光。