Younch Hotel （Xi'an City Wall）

We absolutely loved our stay at this hotel! We spent four nights here, and it was an exceptional experience from start to finish. The room was impeccably clean and came equipped with premium appliances that added an extra layer of comfort to our stay. Every evening, the receptionists would eagerly greet us upon our return and offer any assistance we might need. They were able to support all our enquiries that we have. To top it off, they sent delicious desserts to our room each night, which was a delightful touch. The service and thoughtfulness of the staff exceeded our expectations. We particularly appreciated the hotel’s location on a quieter street, which provided a peaceful retreat after a busy day of sightseeing. The room featured a charming mini outdoor garden, offering a serene space to unwind, far more relaxing than a typical enclosed five-star hotel room. Best of all, the room rates were very reasonable. Considering the price point, we wholeheartedly recommend this hotel to anyone planning a trip to Xi’an. It’s so comfortable and welcoming that it could easily be considered an attraction in its own right!

An outstanding experience compared to other 5-star hotels. The staff were super friendly and helpful even though I did not speak chinese. The little private garden attached to the room was perfect for relaxing after a long day in the city. Very modern amenities too.

西安央辰酒店：小而美的精緻之選 這次入住西安央辰酒店，給我留下了極為深刻的印象，忍不住要和大家分享一下我的真實體驗。 西安央辰酒店，雖規模不大，卻堪稱“小而美”的典範。它精緻而獨特，在繁華喧囂之中巧妙地尋得一處靜謐之地，文化藝術氛圍更是濃厚，踏入酒店的瞬間，彷彿置身於另一個寧靜而美好的世界。 從硬件設施來看，房間的條件是完全沒問題的，乾淨整潔，佈置得温馨舒適，能滿足基本的住宿需求。不過，配套設施方面相對薄弱一些，這是比較明顯的一點。但如果更注重服務體驗的話，這裏絕對能讓你滿意。 酒店的服務人員，尤其是小趙和小馬管家，他們熱情周到，為我們提供了非常優質的服務。無論是解答疑問、提供幫助，還是給予出行建議，都展現出了極高的專業素養和服務意識。而且，酒店裡所有工作人員都有着熱情洋溢的態度，讓人一進門就感受到了家一般的温暖。 酒店的地理位置也很有優勢，自駕或者打車出行都十分便利，對於出行在外的客人來説，這一點非常重要。 當然，再美好的體驗也難免存在一些小瑕疵。由於酒店位於別墅區，半夜可能會聽到鄰居家狗狗的叫聲，早上也會有大巴車經過，產生一些噪音，這對於睡眠比較敏感的客人可能會有一定影響。另外，套房的卧室裏沒有電視，雖然夜裡光影打在牆上營造出了獨特的美感，但對於習慣睡前看電視的人來説，還是有些遺憾。 最後，我也想給酒店提一些小小的建議： 希望酒店能夠提前更多時間聯繫住店客人，比如在預訂成功後的短時間內，就給出一些住宿後的遊玩建議，這樣能更好地幫助客人制定後續的行程計劃，而不是在入住前24小時才進行聯繫。 鑒於酒店衹有16間房，走的是小而美和注重服務的路線，建議在客人入住時安排相對固定的管家進行服務，這樣可以使溝通更加人性化和順暢，也能更好地滿足客人的個性化需求。 酒店的早餐味道很不錯，不過在特色方面還有提升空間，是否可以考慮推出一些更具當地特色的菜品，讓客人在品嚐美食的同時，也能更深入地感受西安的飲食文化。 儘管存在一些小問題，但整體而言，西安央辰酒店是一家非常值得入住的酒店，它的獨特魅力和優質服務讓我願意再次選擇這裏，也推薦給大家來體驗一番。