City Comfort Inn - Xi'an Zhonggulou Huimin Street Store anmeldelser
City Comfort Inn - Xi'an Zhonggulou Huimin Street Store
Building 3, Anding Square, Hongfu, West Street, Lianhu District, Xi'an, Shaanxi, ChinaVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
9.6/10
Excellent
2607 anmeldelse
For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.6
Faciliteter9.5
Service9.6
Renlighed9.6
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Alle anmeldelser(2607)
Positive anmeldelser(2594)
Anmeldelser med billeder/video(516)
Praktisk beliggenhed(375)
Tæt på metro(257)
Lækker morgenmad(197)
Venligt personale i receptionen(179)
Fantastisk til forretningsrejser(95)
Fremragende motionscenter(57)
Praktisk offentlig transport(36)
Lækker buffet(11)
Negative anmeldelser(13)
Gæstebruger
Smart-familieværelse
Overnattede i okt. 2024
Rejs med venner
4 anmeldelse
4.7/10
Slået op den 22. nov. 2024
1Hotellet er for varmt, og klimaanlægget blæser kun varm luft
2Hoteltelefonen var ikke tilsluttet, og ingen svarede
3. Ferierne er kaotiske, priserne på forskellige platforme er forskellige, og jeg anbefaler dyre hoteller i stedet for gode.
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæster: Hej! Mange tak for dit ophold. Det er den konstante pleje og overvågning af gæster som dig, der gør os i stand til konstant at opdage problemer i vores arbejde, foretage rettelser og gøre løbende fremskridt. Vi beklager dybt, at vi ikke levede op til dine forventninger under dit ophold. Vi vil foretage forbedringer én efter én af de problemer, du rejste, for at sikre, at lignende problemer ikke opstår næste gang. Din tolerance og forståelse er opmuntring og støtte til vores arbejde! Vi beklager igen og ser frem til at se dig igen!
Gæstebruger
Overnattede i feb. 2024
Andet
2 anmeldelse
3.0/10
Slået op den 7. mar. 2024
For det første er formålet med vinduer ventilation. Der stod på bestillingssiden, at der var vinduer i korridorer eller gange, men det viste sig at være falske vinduer. Det var fuldstændig falske oplysninger og vildledende forbrug. Jeg følte mig indelukket kun 10 minutter efter indtjekning, så jeg prøvede at tænde for det centrale aircondition-ventilationssystem, men det var ikke tilgængeligt. Jeg kunne heller ikke sænke temperaturen, da jeg valgte køling. Jeg ringede til receptionen, og receptionens tante vidste ikke, hvordan man arbejdede med det elektroniske panel. Den anden tante kom, men hun løste heller ikke problemet. Til sidst bad de mig om at betale mere for at skifte værelse. Det var virkelig sjovt. Problemet var ikke løst efter mere end 30 minutter, så jeg måtte afsted. Min eftermiddagsplan var forsinket, og Didi-taxaen steg i vejret.
For det andet var receptionspersonalet, der tjekkede mig ind, for stift. Værelset var for indelukket om natten, så jeg bestilte takeaway isvand. De sagde, at de ikke kunne levere det. De fandt på en undskyldning for, at robotten var i stykker. Robotten leverede noget til mig om morgenen, og da jeg kom ned for at hente det, havde robotten det fint. Tjenesten holdning var meget dårlig.
For det tredje ville jeg give det en dårlig bedømmelse, men tanter på hotellet var meget søde og hilste på mig. Din reception er ikke så god, og faciliteterne er virkelig praktiske. Hotellet er som navnet antyder, og det er ikke særlig smart, med smarte enheder som normale hjem har.
Gennem hele min rejse til Xi'an var dit hotel den værste oplevelse. Da jeg fik min takeaway og så andre gæster åbne døren, var deres første ord "Der er ingen vinduer!" ! ! Om natten åbnede nogle gæster endda døren for at få lidt frisk luft. Hvis jeg ikke havde fortalt dem navnet på hotellet og arrangeret en bil for de næste par dage, og tiden var knap, ville jeg have skiftet hotel direkte. Indendørstemperaturen var så høj som 29 grader Celsius, hvilket var indelukket for enhver.
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæster: Hej! Vi beklager oprigtigt, at du ikke var tilfreds med dit ophold. På vores hjemmeside står der tydeligt, at vinduestypen er placeret i korridor/gang. Vi så, at du sagde, at der var et problem med klimaanlægget. Vi har sørget for, at ingeniøren reparerer det uden at stoppe, og har udviklet en mere dybdegående inspektionsplan for at sikre, at den samme situation ikke opstår næste gang, du kommer. Med hensyn til receptionsservicen, du nævnte, uddannede vi straks receptionspersonalet og gennemførte anmeldelser og særlig træning for personalet på vagt. Denne form for problem vil bestemt ikke opstå. Samtidig tak for din anerkendelse af vores værelsesbetjente. Det er på grund af dine forslag, at vi hele tiden kan forbedre os selv og gøre vores gæster, der vælger os, blive mere komfortable. Vores hotel ligger i nærheden af Klokke- og Trommetårnet i Xi'an, mindre end 200 meter fra bymuren. Butikken tilbyder gratis Hanfu-oplevelse og gratis snacks om aftenen til gæster, der bor i butikken. Du kan ringe til receptionen på forhånd for at lave en aftale. Butikken har specielt lavet en check-in væg, så du kan tage billeder og tjekke ind. Hotellet er nyåbnet, og der kan være mange små detaljer, som vi ikke har gjort godt, men det er bestemt ikke vores ende. Vi vil fortsætte med at forbedre, innovere og gøre fremskridt i vores tjenester. Alle medarbejdere på Convenient ser frem til dit næste besøg ~ Ønsker dig et lykkeligt liv!
Lansenianhua
Smart Deluxe værelse (Dobbelt seng)
Overnattede i jan. 2024
Rejs med venner
9 anmeldelse
5.0/10
Slået op den 19. feb. 2024
Servicen er normal, hygiejnen på værelset er også OK, det mest uhyrlige er lydisoleringen, uanset om den er i korridoren eller udenfor, den er meget dårlig. Da hotellet er ved at blive renoveret, bør vinduerne så ikke repareres eller udskiftes? Jeg lyttede til støjen fra vejen udenfor hele natten og kunne ikke sove meget. Det er svært at beskrive. Der er mange typer morgenmad, men varmekonserveringen er dårlig. Bortset fra nudlerne, som er varme, er alt andet koldt.
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæster: Hej! Mange tak for dit ophold. Det er den konstante pleje og overvågning af gæster som dig, der gør os i stand til konstant at opdage problemer i vores arbejde, foretage rettelser og gøre løbende fremskridt. Vi beklager dybt, at vi ikke levede op til dine forventninger under dit ophold. Vi vil foretage forbedringer én efter én af de problemer, du rejste, for at sikre, at lignende problemer ikke opstår næste gang. Din tolerance og forståelse er opmuntring og støtte til vores arbejde! Vi beklager igen og ser frem til at se dig igen!
Gæstebruger
Business-værelse med queensize-seng
Overnattede i jul. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 28. aug. 2025
Hotel very clean, all the staff hotel very nice, very helpful, around hotel many restaurants and shops. Easy to walk around
Will back to this hotel again for sure
Oversæt
Svar fra overnatningssted: Dear Guests: Hello! Thank you for your 5-star review! We understand that every star reflects your expectations and experience. If we have not fully met your expectations, we sincerely apologize. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas to ensure that every guest enjoys high-quality service. Lastly, we sincerely hope for an opportunity to improve. We look forward to serving you again in the near future, allowing you to feel the sincerity and warmth of our hotel. Thank you once again for your understanding and support! Wishing you all the best and a happy life!
Kriszta
Smart-familieværelse
Overnattede i jul. 2025
Familie
5 anmeldelse
10/10
Enestående
Slået op den 26. aug. 2025
OMG! This hotel is so amazing. It is modern and comfortable. Its location is great. I loved it. I would rebook this.
Oversæt
Svar fra overnatningssted: 尊敬的宾客: 您好!非常感谢您对城市便捷酒店(西安钟鼓楼回民街店)的支持和各方面的认可,我们所做的一切都只为给每一位宾客带来满意的入住体验,看到您的满意和肯定,我们真的是非常的感动,便捷全体员工会继续努力时刻准备着您随时回来。祝:万事胜意!
HYENG KEUN
Business-værelse med queensize-seng
Overnattede i jun. 2025
Familie
6 anmeldelse
10/10
Enestående
Slået op den 26. jul. 2025
The hotel was clean and located in a very convenient place. Their service was good, answered our needs quickly, e.g., providing with an adaptor. We used a washer and a dryer conveniently. Breakfast was extremely good.
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好!非常感謝您對城市便捷酒店(西安鐘鼓樓回民街店)的支持和各方面的認可,我們所做的一切都衹為給每一位賓客帶來滿意的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,便捷全體員工會繼續努力時刻準備着您隨時回來。祝:萬事勝意!
Gæstebruger
Smart Deluxe værelse (Dobbelt seng)
Overnattede i jun. 2025
Familie
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 14. jul. 2025
Great hotel, perfect location, close to tourist spots, next tu subway station and with lots of places to eat nearby.
Only issue was that the room did not get absolutely dark because a lot of street light came from the bathroom.
Also that the AC wasn’t always that strong, and no AC in the bathroom
But the staff were great, super nice and accommodating. Helped us arrange tours and transport, and allowed us to do a super late check out since we had a late return flight.
Also has a nice supermarket inside the lobby
All in all would recommend
Oversæt
Svar fra overnatningssted: 尊敬的客人,看到您的好評,我們滿心歡喜,同時也留意到您未給滿分。我們深知每一分都承載着您的期望與體驗,未能讓您完全滿意,我們誠心向您致歉。您的反饋是我們前進的動力,我們會立即排查不足,努力提升各方面服務水平,致力於在下次相遇時,能讓您毫不猶豫地為我們點亮5分。感謝您的選擇與包容,期待與您重逢,共鑒全新蜕變。
Yandyng
Business-værelse med queensize-seng
Overnattede i maj 2025
Familie
20 anmeldelse
10/10
Enestående
Slået op den 26. jun. 2025
Very conveniently located at 桥梓口 (Qiaozikou) metro line 6 exit B, great and comfortable hotel stay but has only 2 washer and dryer each for the multiple number of guest rooms. The agent for 1 day tour to the Terrocota warriors, Ganquan Canyon, 壶口瀑布(Huo kou waterfall) is available at the hotel lobby organised by one of the tour company (Zhongcao). Would definitely come back to stay at this hotel again when coming back to visit Xi’an.
Oversæt
Svar fra overnatningssted: Dear Guests: Hello! Thank you for your 5-star review! We understand that every star reflects your expectations and experience. If we have not fully met your expectations, we sincerely apologize. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas to ensure that every guest enjoys high-quality service. Lastly, we sincerely hope for an opportunity to improve. We look forward to serving you again in the near future, allowing you to feel the sincerity and warmth of our hotel. Thank you once again for your understanding and support! Wishing you all the best and a happy life!
CYJes
Overnattede i maj 2025
Rejs med venner
19 anmeldelse
10/10
Enestående
Slået op den 24. jun. 2025
Hotel is clean and new. Located near metro and bus station. Many food store nearby. Breakfast is good. Good value for money.
Oversæt
Svar fra overnatningssted: Dear Guests: Hello! Thank you for your 5-star review! We understand that every star reflects your expectations and experience. If we have not fully met your expectations, we sincerely apologize. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas to ensure that every guest enjoys high-quality service. Lastly, we sincerely hope for an opportunity to improve. We look forward to serving you again in the near future, allowing you to feel the sincerity and warmth of our hotel. Thank you once again for your understanding and support! Wishing you all the best and a happy life!
CyrusLee
Smart-familieværelse
Overnattede i maj 2025
Familie
2 anmeldelse
9.0/10
Fantastisk
Slået op den 22. jun. 2025
Very cute theme hotel. Located just steps away from Line 6 of metro, just near west exit of the city walls. Rooms were big and modern toilet facilities. Some staffs were more friendly and helpful. Washing machine and dryer were available, but dryer timers faulty. Overall had a great stay here. Free hanfu rental from room package was a good bonus.
Oversæt
6/7
Svar fra overnatningssted: Dear Guests: Hello! Thank you for your 5-star review! We understand that every star reflects your expectations and experience. If we have not fully met your expectations, we sincerely apologize. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas to ensure that every guest enjoys high-quality service. Lastly, we sincerely hope for an opportunity to improve. We look forward to serving you again in the near future, allowing you to feel the sincerity and warmth of our hotel. Thank you once again for your understanding and support! Wishing you all the best and a happy life!
Vincent
Deluxe-værelse til 3 personer
Overnattede i maj 2025
Familie
11 anmeldelse
10/10
Enestående
Slået op den 21. jun. 2025
This hotel is perfect in all aspects. The location is so convenient where it's surrounded with all types of shops and the metro is just 2 mins walk away. There are plenty of taxis we can hail outside the hotel too. Taxis in Xi'an is very cheap and a reliable way to travel around.
At night, there are street food trucks selling supper and no one will go hungry staying at this hotel. The hotel itself even provide free supper at 2100hr.
The hotel staff are very friendly and there is free laundry to use in the hotel. We were there for 7 nights and did two rounds of laundry and not to to worry abt not having enough clean clothes to wear.
The hotel also allowed us to check out later at 2pm instead of 12, at no cost.
We booked a triple-bed room and it's big enough for 4 pax. I will definitely book here again the next time I come back to Xi'An.
Oversæt
Svar fra overnatningssted: Dear Guests: Hello! Thank you for your 5-star review! We understand that every star reflects your expectations and experience. If we have not fully met your expectations, we sincerely apologize. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas to ensure that every guest enjoys high-quality service. Lastly, we sincerely hope for an opportunity to improve. We look forward to serving you again in the near future, allowing you to feel the sincerity and warmth of our hotel. Thank you once again for your understanding and support! Wishing you all the best and a happy life!
Mendi
Business-værelse med queensize-seng
Overnattede i maj 2025
Par
5 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. jul. 2025
Very nice city hotel, have all the basic necessities and clean rooms. Breakfast is also good. Just made sure you go to the right hotels as there are many of this hotel chain in this area.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,酒店位於西安市蓮湖區西大街安定廣場三號樓1-3樓,步行2分鐘可從安定門入口進入古城牆,城牆上修建有騎行專用道,遊客可以騎上自行車,漫步在城牆上,欣賞到古城的美景和獨特的城牆建築風格。從酒店出發步行200米,也可乘坐地鐵6號線從橋梓口出發,2站可達鐘樓,夜幕降臨,鐘鼓樓廣場上燈火通明,夜景美不勝收。在此,遊客可以欣賞到璀璨的城市夜景和古老的鐘鼓樓建築,感受到古城的歷史文化底藴。走近鐘樓,可以聽到從塔頂傳來的鐘聲,彷彿在這個古老的城市裡,時間在靜靜地流淌。酒店提供漢服體驗,記得一定要購買酒店套餐哦!古都長安特別適合漢服打卡,希望長安與您的相遇是一場美麗的邂逅,也希望我們的服務讓您感受到家的温暖,小城的每一位員工都期待您的下次光臨,如果您喜歡小城,可以把我們介紹給親朋好友!~祝您生活愉快!非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!!
Kongkiat Adhitdhiranan
Business-værelse med 2 senge
Overnattede i maj 2025
Rejs med venner
18 anmeldelse
10/10
Enestående
Slået op den 17. jun. 2025
The hotel located by the main road in the city wall near by the subway station. The distance to the subway is about 200 meters, very easy to getting around. The staff was friendly and helpful. The breakfast was full of various choices of food. The room was very specious and brand new. The bedding was so soft and comfy. It’s worth staying.
Oversæt
Svar fra overnatningssted: Dear Guests: Hello! Thank you for your 5-star review! We understand that every star reflects your expectations and experience. If we have not fully met your expectations, we sincerely apologize. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas to ensure that every guest enjoys high-quality service. Lastly, we sincerely hope for an opportunity to improve. We look forward to serving you again in the near future, allowing you to feel the sincerity and warmth of our hotel. Thank you once again for your understanding and support! Wishing you all the best and a happy life!
Gæstebruger
Business-værelse med 2 senge
Overnattede i maj 2025
Rejs med venner
11 anmeldelse
8.5/10
Meget god
Slået op den 7. jun. 2025
First of all, the hotel is located near the metro and it is easy to find it. Secondly, the process of checking into the hotel was smooth. The receptionists are polite at all times. There is a free flow of hot drinks at the lobby. Near the lobby there is an ironing section, laundry section and gym room. But only two washing machines are provided for hundreds of rooms. But Wang Aunty is good enough to help guests take out the washed clothing out from the washing machines and put them in the dryer. Cao Supervisor helped us to iron out clothes as the old iron was not in function. Our rooms are far away from the lifts but the rooms are in a quiet place. Beds and pillows are good to sleep in. We stayed 3 nights in this hotel and the breakfast was provided almost the same everyday but they changed it a little bit. The cleaner aunty in the restaurant is polite. The location is good not really far from the Muslim Quarter. The bus stop is just in front of this hotel. We took didi easily. AI XiaoLe in the room was not helpful. Overall, I still suggest that this hotel is more friendly to guests and we felt warm like at home.
Oversæt
Svar fra overnatningssted: Dear guest, we are delighted to see your positive feedback and have noticed that you did not give us a perfect score. We understand that every point reflects your expectations and experience. We sincerely apologize for not fully meeting your expectations. Your feedback is our driving force for improvement. We will promptly address any shortcomings and strive to enhance our service quality in all areas. We are committed to making sure that the next time we meet, you will be willing to give us a perfect score without hesitation. Thank you for your choice and understanding. We look forward to meeting you again and witnessing a new transformation together.
BaoView
Smart Courtyard Family Room (SLEEP WELL Private Terrace Winter Sunbath+Smart AI Butler)
Overnattede i apr. 2025
Rejs med venner
19 anmeldelse
10/10
Enestående
Slået op den 29. maj 2025
Very nice hotel and friendly staff from the beginning until the end of my holidays are so amazing Thank you all of you guys every department for your smile and nice services
FROM ALL OF THAI'S FRIEND
Oversæt
Svar fra overnatningssted: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have Xiao Jie bring you wonderful times during your trip. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to maintain our enthusiasm and strive to ensure that every guest enjoys a warm and welcoming experience. We look forward to your return with great anticipation! Welcome back to experience it again, and wish you a pleasant stay!