City Comfort Inn - Xi'an Zhonggulou Huimin Street Store

第一，窗的目的就是通風的，在訂購頁面寫的有窗走廊或過道，結果是做的假窗，完全的虛假訊息，誤導性消費，剛剛入住10分鐘悶的不行了，準備開中央空調的通風換風系統結果沒有，選擇製冷温度也降不下來，叫了前台，前台叫了阿姨，第一個阿姨不會弄電子面板，又來了第二個阿姨，也沒有解決，最後居然讓我加錢換房，真的搞笑，整整30多分鐘沒有解決問題，衹能先走了，下午行程都耽誤了全程打的滴滴費用直飆。 第二，辦入住的前台工作人員太死板了，晚上房間太悶了叫了外賣冰水，直接説送不上來，編了個理由機器人壞了，早上機器人還給我送了東西的，我下來拿，看那機器人好好的，服務態度極差 第三，本來想給全差的，但酒店的阿姨都挺好還打招呼，你們的真前台不咋地，還有設施真的是便捷，酒店如其名，而且也不咋智能，正常家裡都有的智能設備。 整趟西安下來，唯獨你們酒店體驗最差，我拿外賣看到其他客人開門也是，第一句話是沒有窗！！！晚上還有的客人直接把門打開透氣了，要不是酒店名字我報上去了約好了後面幾天的車再加時間緊，不然我直接就換酒店了 室內温度高達29攝氏度，是個人都悶。

服務正常水準，房間衞生也還可以，最離譜的就是隔音，無論是樓道里還是外面，非常差勁。既然都裝修酒店了，窗户是不是也應該稍微修一修換一換，一晚上都在聽外面馬路的聲音，沒咋睡着，一言難盡。早餐種類不少，保温較差，除了麪是熱的，其他都是涼的

非常非常的赞✨✨✨✨ i absolutely love this hotel! its not only near to the attractions specially 钟楼鼓楼 & 安定门, there are also many eateries just below the accommodation ☺️ the room is super clean and spacious as well as a washing machine and mini gym at level 1 if you need. the best part is the ladies at the receptionist are the sweetest!! 🥰 thank you!! highly recommended!! i extended my stay here as there’s so much to explore at xi’an 😛🫶

We loved the stay here a lot, so much that we extended it by a few days! The hotel is very comfortable, extremely clean with good amenities. The buffet breakfast had good variety and was tasty. The location is perfect! A lot of eateries nearby, convenience stores and supermarket. Easy to visit the Xi’an wall from here, as well as the Clock and Drum Towers. The staff was extremely friendly and kind and we could understand each other just fine using translation tools. Would recommend this hotel and would stay here again.

Location near Metro station, many eateries, metro station convenient to access to the central and common metro lines. Hotel staff friendly and helpful. Cleaning ladies are hardworking, friendly, accommodating, see to guests needs, happy working attitudes and helping guests with comfort stays and helping in promoting their city comfort hotel chain. Laundries services are free. Deliveries are sent by robot. Preventing outsiders accessing to guest room levels

This hotel well located within the ancient city walls, walking distance to the Bell and Drum towers and vibrant Muslim Quarters, where you can taste their amazing food. 5 minutes walk distance to the metro to visit the Great Wild Goose Pagoda in the Dantang Everbright City, you can also take to the bus shuttle from here to visit the Terracotta Warriors. Breakfast was good and the team at reception attentive. I had two issues to mention, when I made the reservation through Trip.it, I was offered a ticket discount to the Terracotta Warriors and an e-sim card, which none of them were acknowledged by the reception team.