Holiday Inn Express & Suites Wyomissing

I called the hotel before I booked to see if the hot tub and pool was working. The guy told me yes everything is working fine. I get there on the door to the pool it has a piece of paper hanging by tape saying hot tub not working but pool is open also a paper covering the botton to control the jets to the hot tub...The pool room stink sooo bad, it was used towels on the floor and in the chairs. There wasn't any clean towels I had to go to the front desk to tell them. The pool was cold and the jacuzzi water was green and the water stink sooo bad....I will be calling to talk to the manager like the lady at the front desk told me to do to get a refund tomorrow.

Great visit, good weekend.

everyone was so kind who worked there

Everything was good, I will highly recommend them!

Room was very comfortable and clean

Nice clean hotel

The one night stay here was comfortable. All interactions with the front desk were pleasant. The breakfast options were tasty and fulfilling that consisted of omelettes, sausage, bagels, cinnamon rolls, and coffee. The suite had a comfortable bed, Dove soaps and conditioner, hair dryer, Keurig, cable channels, and a comfortable bed. The pool was just ok as there was some debris in the water. Although mostly clean, some walls in the room had scuff marks and splatter from food and/or drinks. Overall, the price paid was affordable and I slept well here.

My husband & stayed one night. We had stayed here once before in January 2024. Our stays were fine. The hotel does need some updating as the carpeting in the hallways needs replacing. It's a bit dingy & old looking. On this recent stay there was a lot of work being done to the indoor pool which was great to see. Our room was clean, the bed was comfortable & it was quiet at night. We both felt the lights were not bright in the room. Some of the light bulbs should have higher wattage. On the other hand the bathroom lights were nice & bright. Breakfast is included. It was good & even had warm cinnamon buns.

By far the best hotel me and my family stayed in we checked in Thursday and checking out Saturday The front desk was wonderful and the housekeepers were nice on Friday we had a little problem my 5yr son had fell down and was unconscious my wife went to the hallway and saw this Puerto Rican lady I don’t know if she was a manager or supervisor or an employee but thank God for her my wife asked her for some help she went in the room and she really took care of our son after she did what she did she told me and my wife to take my son to the ER and we did and I don’t know what she did that even the doctor said that if it wasn’t for her that he don’t know in what state my son was in and that whatever she did really help him I am really grateful for her and what she did I feel so bad because I can’t remember her name But if I was to describe her she was an angel sent from above with the black and red hair we need more angels like that in all these hotels and because of her we will definitely come back. Thank you whoever you are