Courtyard Reading Wyomissing

Pick location for the pool. Never was told it would be closed. Should of been refunded a %

Everything at this property was well maintained. All staff were helpful. Sabrina and Bridget will be your new bffs. They really go above and beyond and are fun to be around!

The property was undergoing a remodel and that was not shared at the time of booking. The staff seemed new and untrained. The bartender had to google how to make the most basic of mixed drinks. The front desk, on my first night, would not answer calls from my room. I had to switch rooms on that first night because there was no heat in my room. The cable never worked reliably and continued to go out throughout my entire stay. One afternoon I had staff members use their passkey and walk into my room without knocking or identifying themselves in anyway. The décor that use to be bright, fun, and funky was now dark and somber. When I was trying to check out early morning I could not find any staff on the ground floor. After calling "hello" over and over and checking every place I could access in the lobby area I finally, out of desperation, walked into the opened managers office, turned on the light only to find the front desk staffer sound asleep. They were clearly not ready to reopen to the public. I have stayed at this property many times over the years and I have always enjoyed my stay. After this experience I may not go back.