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Placering9.5
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Service9.4
Renlighed9.5
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Thesolotraveller
Deluxe River-view Double Bed Room (River Landscape)
Overnattede i nov. 2024
Par
10 anmeldelse
10/10
Enestående
Slået op den 20. jan. 2025
Loved my experience at Intercontinental. The location is great if you’re trying to have some quiet time. It’s not in the center or busy area. Spent 3 days here solely to relax and it had a marvelous view of the bridge and the Yangtze River.
Great pool and gym as well. Breakfast was good but they didn’t have much to offer for their buffet dinner so we opted to have it in a different place.
It’s worth it, I’d definitely stay here again. 😊
Oversæt
6/8
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at InterContinental Wuhan and taking time to make comments for our hotel. We are delighted that the magnificent river view adds to the charm of your stay. Your feedback is invaluable to us, and we’ve already pass your experience with buffet dinner to our chef team to strive to enrich the variety of dishes and keep improving. Hope our improving will provide you with a satisfactory dining experience next time. We sincerely look forward to meeting you again at InterContinental Wuhan!Fuat KorogluGeneral Manager
Remember Samu
Deluxe River-view Double Bed Room (River Landscape)
Overnattede i mar. 2025
Solorejsende
11 anmeldelse
9.0/10
Fantastisk
Slået op den 7. apr. 2025
When you arrive at the concierge they don’t take your bags to your room, they just direct you and you have to find your own room which was a first for me. Secondly, they did not include any welcome message even on their TV to just assure that the room was reserved for me , additionally, they didn’t include any welcome gifts as small as some fruits or a drink, but any drink included was to be charged. These areas need improvement. At breakfast i found it odd that that they mix Pork sausages and chicken sausages in the same serving bowl, which made me not to eat as I don’t eat pork. May these be improved as I am a frequent visitor and would want to consider Intercontinental Hotel again.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing to stay at InterContinental Wuhan and taking time to make comments for our hotel. We sincerely apologize for failing to provide you with a satisfactory experience. While our concierge team typically assists with luggage based on guest preference, we regret that this was not clearly communicated or proactively offered to you. We always adhere to the true spirit of hospitality, and we will regularly enhance staff training to improve their professional skills and service awareness.We understand dietary preferences are deeply personal, and I have been working with the kitchen team to clarify the classification of food to prevent this from happening again.In addition, we sincerely invite you to join the IHG Rewards Club. As a member, you can enjoy exclusive privileges, including welcome drinks and fruits, late check-out, and exclusive discounts, among other benefits, allowing you to enjoy an extraordinary experience.We sincerely look forward to meeting you again at InterContinental Wuhan!Fuat KorogluGeneral Manager
RuienRyan
Deluxe-værelse
Overnattede i jun. 2023
Par
41 anmeldelse
10/10
Enestående
Slået op den 22. jul. 2023
The room is really clean and large when I checked it was a really late at night, and the front desk has upgraded me to a and bigger room, which has significant view to the bridge of the city. My wife and I really enjoyed it. Also access to outside. It’s convenience to. I want to say the overall well designed hotel.  I also took the picture of the views by comparison in the daytime and nighttime are recommended to anyone this hotel. 
Oversæt
Svar fra overnatningssted: Dear guest. Thank you for choosing to stay at InterContinental Wuhan and take time to write comments for us.We are glad to know that you and your wife have spent a wonderful holiday at our hotel. InterContinental Wuhan is located at the riverside, with a unique and romantic river view and the Yangsi Gang Yangtze River Bridge, which can be easy to catch in your eye at day and night. Thank you for your recommendation, and we hope to meet you again and leave more wonderful memories with us!Sincerely looking forward to meeting you again at InterContinental Wuhan!Mark FrancisGeneral Manager
孔谊
Deluxe River-view Double Bed Room (River Landscape)
Overnattede i jan. 2024
Par
5 anmeldelse
9.0/10
Fantastisk
Slået op den 16. feb. 2024
Great place and me being a gym rat the gym was always accessible….
Oversæt
Svar fra overnatningssted: Dear guests, Thank you for choosing to stay at InterContinental Wuhan.We are glad that you have a pleasant holiday with us. Our hotel gym is on the third floor, you can enjoy exercise and an energetic day here. If you like swimming, we would like to recommend you to the swimming pool on the G floor. Sincerely wish you and your family have a happy New Year!We sincerely look forward to meeting you again at InterContinental Wuhan.Mark FrancisGeneral Manager
Gæstebruger
Deluxe-værelse med queensize-seng
Overnattede i dec. 2023
Par
5 anmeldelse
10/10
Enestående
Slået op den 13. jan. 2024
I had the best experience,, and thank you for the birthday present.
Oversæt
Svar fra overnatningssted: Dear guests, Thank you for choosing to stay at InterContinental Wuhan.We are glad that you enjoyed the stay with us and satisfied with our service. The hotel is located on the bank of the Yangtze River, you can enjoy the charming scenery of Wuhan. We hope to serve you again whenever your travels bring you back to Wuhan, and create wonderful memories together. We sincerely look forward to meeting you again at InterContinental Wuhan.Mark FrancisGeneral Manager
Ginge5
Deluxe River-view Room
Overnattede i mar. 2023
Par
62 anmeldelse
7.0/10
Slået op den 9. apr. 2023
Located at the front of the Wuhan expo center are the intercontinental and Holiday Inn hotels. A good location for a river view and relaxing weekend.
I chose the intercontinental, as our experiences at the Shanghai Wonderland and Chongqing Raffles intercontinental had been fantastic. So I booked this for our anniversary with high expectations.
The hotel is grand and the rooms are lovely. The lobby cafe where breakfast is served is huge with a venetian style interior and roof.
The hotel restaurant serves Cantonese style food and is worth a visit. A few photos attached. The service at the restaurant was sub par, and the bill was wrong, which we got the pleasure of finding out when the restaurant began to ring our room repeatedly around 10pm to ask me to go back and pay 30Yuan extra. Which wasn't a problem, but after 4/5 calls late at night to be told I'd walked out without paying down the phone was disappointing when I paid the bill I had been presented with.
On our a trip we were quite disappointed to find out on arrival that the swimming area was completely closed, as this would have been useful information before booking.
Our trip to Wuhan was great, but the service at this intercontinental didn't live up to their colleagues and previous experiences.
Oversæt
Svar fra overnatningssted: Dear guest. Thank you for choosing to stay at InterContinental Wuhan and take time to write comments for us.I'm regret that you didn't have a pleasant stay experience at InterContinental Wuhan. We valued your feedback and I will work with management team to fix the issue you experienced. Thank you very much to let us know, because your feedback allows us the opportunity to review the service again. In addition, some areas of the swimming pool were under construction during your stay and have now resumed. Sorry for the inconvenience caused to you.Thank you very much for choosing to spend the important anniversary at the InterContinental Wuhan. We will follow up all the issues. Wish there would be next time that you will come to our hotel again and we will struggle to deliver better service for you and witness our growth!Sincerely looking forward to meeting you again at InterContinental Wuhan!Mark FrancisGeneral Manager
Gæstebruger
Deluxe River-view Double Bed Room (River Landscape)
Overnattede i jul. 2022
Par
7 anmeldelse
9.0/10
Fantastisk
Slået op den 9. aug. 2022
The environment is phenomenal!! One thing to beware of is when we went to the pool we found out it closes at 9:00pm. We arrived there at 8:30pm and the staff wouldn’t let us in until we had to basically beg.. we only wanted this hotel because of the pool so we were a little disappointed with their attitude. Overall, the experience was very good but there are plenty of other 5-star hotels that are closer to downtown and have the same vibe.
Oversæt
Gæstebruger
Deluxe-værelse med 2 senge
Overnattede i mar. 2024
Rejs med venner
2 anmeldelse
10/10
Enestående
Slået op den 1. maj 2024
good good
Oversæt
Svar fra overnatningssted: Dear guests, Thank you for choosing to stay at InterContinental Wuhan.The hotel has a total of 485 rooms, starting from 55 square meters, and each room has a separate balcony with a great view. 4 restaurants and bars allow you to enjoy the delicious cuisines without leaving home. We hope to make you feel at home through sincere and meticulous service. I hope this short stay leaving you a good memory.We sincerely look forward to meeting you again at InterContinental Wuhan.General Manager
Anatolii
Deluxe-værelse med queensize-seng
Overnattede i jun. 2023
Par
5 anmeldelse
10/10
Enestående
Slået op den 12. jul. 2023
Pretty good hotel.
Oversæt
Svar fra overnatningssted: Dear guest. Thank you for choosing to stay at InterContinental Wuhan and take time to write comments for us.Thank you for your praise, your appreciation will encourage us to continue to do better. We will continue to be enthusiastic, and deliver the true hospitality to our guests.Sincerely looking forward to meeting you again at InterContinental Wuhan!Mark FrancisGeneral Manager
Svar fra overnatningssted: 尊敬的客人,您好。感謝您選擇入住武漢洲際酒店,併為酒店做出點評!非常感謝您的細緻而中肯的點評!對於入住過程中未能盡善盡美的細節,我們感同身受,深知細節之處的不足正是品質精進的關鍵。您提到的困惑與不便,我們已悉心記錄,我們在探索如何讓空間更流暢、服務更貼心的路上,始終步履不停。您的每一條建議都如星光般珍貴,指引着我們不斷完善。期待我們能再次與您相遇,為您創造更多非凡時刻。真誠期待與您再次相聚在武漢洲際酒店!Fuat Koroglu酒店總經理
Svar fra overnatningssted: 尊敬的客人,您好。感謝您選擇入住武漢洲際酒店,併為酒店做出點評!感謝您將洲際作為跨越江南江北的安心之選,從蘇州到武漢,這份跨越城市的信任與喜愛,讓我們倍感榮幸!您筆下的武漢洲際酒店,恰是我們心中最美好的模樣——大堂的恢弘氣度與江景客房的私密陽台相映成趣,晨起可攬長江的晨霧,入夜能枕星河入夢。更令我們感動的是,您細緻入微地記錄了與江景相伴的愜意時光,這恰是酒店團隊想為您打造的“城市度假美學”。酒店毗鄰武漢國際博覽中心,的確是商務會展出行的理想之選。但酒店緊鄰多條快速環線,地鐵6號線也可帶您直達熱鬧繁華的鐘家村及江漢路商圈。若您未來計劃探索江城,我們也十分樂意為您提供專屬的出行建議與用車服務,讓旅途的每一程都輕鬆隨心。願這份跨越長江的洲際記憶,成為您與武漢的美好序章,共赴下一程“洲際人生”的旅程。真誠期待與您再次相聚在武漢洲際酒店!Fuat Koroglu酒店總經理
Svar fra overnatningssted: 尊敬的客人,您好。感謝您選擇入住武漢洲際酒店,併為酒店做出點評!非常遺憾沒能讓您的洲際之行收穫愉悦的入住體驗。您提及到的果汁問題,我們已第一時間反饋至相關部門,同時我們將重新審視早餐標準及服務,力求在人流高峯期也能兼顧品質與效率。關於服務細節的疏漏,我們會不斷的安排員工服務意識培訓,力求以温暖、專業的態度呈現洲際待客之道。再次感謝您的反饋,您的意見是我們持續前進的動力。期待未來能與您重逢於江城,共賞長江之畔的詩意。真誠期待與您再次相聚在武漢洲際酒店!Fuat Koroglu酒店總經理