Lichen Hotel·Qu (Wuhan Optics Valley Plaza Yangjiawan Subway Station Branch)

Friendly staff, nice location. I will stay again. Foreigners are accepted, so that is a plus. There is food delivery robot, cool!

Staying at Ease Hotel became my thing I truly don't feel comfortable in any other hotels, except this one. knowing that at the beginning I was new in the city and as we all know Wuhan isn't a small city. I was really worried about transportation, am I gonna find shops or malls around... But discovering the hotel's area made me feel really happy it is very convenient... What ever you need just walk few kilómetros and there you go. Also the stuff and the cleaning ladies are so nice and friendly. The only thing that bothers me I am a regular customer I visit Wuhan every weekend and every Time I'm checking in it takes really time especially after my trip I feel so tired all I want is a pillow and bed. Wish if the hotel register their customers especially foreigners like phone numbers, a copy of passport and all the documents they need so when we check in all they have to do is ask for the original passport double check and done. Cos sometimes it take them 30 minutes just to copy the page on my passport! And check my passport pages several times just to find out which page has my information! After all I'm happy staying at Ease Hotel and especial thanks to all the stuff.

I know that Covid disrupts traveling and that it can be unpredictable in a sense where rules and requirements may suddenly change. Nevertheless, this does not justify why the hotel wouldn’t inform incoming customers of these requirements. Coming in from an other city, I had been tested for Covid 48 hours prior to arriving in Wuhan. The health authorities had no issues letting me out of the train station. That first night in the city, I stayed elsewhere and when I showed up to the hotel the following day in the middle of the afternoon, I was told that all inbound clients from Changsha need a negative PCR test done within 48 hours. I had that upon arrival, but my PCR test was now 72 hours old. I was told I then needed to go to the nearest hospital for a nee test, I didn’t make it I to my hotel room till 10pm that night. 7 hours spent wandering the streets, waiting for test results for something I could have sorted out faster in my city of residence, had I know of course! Also, that same night I made it to the hotel, other foreigners checked in and they weren’t asked a single question about their whereabouts, health codes, PCR test, etc. They checked into their rooms within 5 minutes after arrival. Just my luck wasn’t it? Paving the way for others…

挺好的，環境也乾淨， 設施：有空調 有WiFi有熱水周圍吃的玩的也很多 比較方便 離地鐵站也很近 環境：環境乾淨整潔 服務：前台服務也很好

房間比較大，還有個小桌子小孩可以寫作業，前台服務也不錯，還有個自動送貨機器人，小孩喜歡

房間很大，乾淨衞生，並且免費做的升級，很不錯。

前台小朱服務專業認真，早餐種類繁多，房間乾淨衞生，停車位很多，推薦大家選擇這家人性化十足的酒店

實話實説，真實感受，如實評價。 1，前台服務員態度一般，比較冷淡，客服部做衞生的阿姨還行，都會主動問好。 2，乘電梯去房間，開電梯的一瞬間很大的消毒水味道，刺鼻。地毯比較臟不屬於淺色，目測最少10年以上了。 3，房間尺寸夠大，商家沒有虛假宣傳，夠25-30個平方。打開房門也是非常大的消毒水味道，房間裏的設施非常陳舊最少10年以上的裝修，床墊的是老式席夢思床墊。房間沙發，櫃子以及廁所裝修鬥非常老舊。住了兩天都不敢用，房頂上的天花板在脱落，房間燈有兩個是壞的，然後電視機非常小是一個沒聽説的HKC品牌，衹能開機關機啥都不能看，一個台都看不了，有和沒有一個樣。 4，房間挨着雄楚大道高架，房間有兩層窗户隔音，效果還行，關上窗户可以正常睡覺。 5，酒店是真的可以免費停車，就衹有這點是我最滿意的。 建議謹慎入住，體驗感非常差。

前台小朱服務態度很不錯，這是一家顧客至上的酒店，很喜歡會常來