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Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.7
Renlighed4.8
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Alle anmeldelser(466)
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Negative anmeldelser(4)
Shiyong
Deluxe-studiolejlighed
Overnattede i nov. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 9. dec. 2024
Everything was perfectly prepared before the arrival of me together with my two colleagues. Room is clean, quiet and comfortable.
Here I want to specifically thank miss Hu from reception. Not only because she helped me arrange the 30kg shipment, but she also helped me purchase a special tool online and got delivered in 20 minutes. This saved me a lot of time and headache. Without her kind help I would run into trouble. So that's why my special thanks to miss Hu. Of course other employees from hotel are also with warm heart. In short, it is a nice stay and journey in your hotel. I look forward to visit your hotel again in the near future
Oversæt
Svar fra overnatningssted: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Zhuankou Wuhan in the near future. Yours sincerely, Michael Xu General Manager
KAnder
Deluxe-studiolejlighed
Overnattede i aug. 2024
Forretningsrejsende
9 anmeldelse
5.0/5
Enestående
Slået op den 16. okt. 2024
Comfortable room and good location for my business needs. I liked the mini kitchen in the room (sink, refrigerator, basic dishes); it was helpful for my stay. There is a great walking street nearby with lots of food and snack options.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Marie
1-værelses Deluxe
Overnattede i okt. 2024
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 22. nov. 2024
This was a great and clean place. Very sad that we didn’t have AC the first night but after that it was great!
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing to stay at Modena by Fraser Zhuankou Wuhan and let us know about your stay. We have reported the AC problems you mentioned to the relevant departments, looking forward to your next stay, we will provide you with a better stay experience! Director of Room Aiko Ou
Sheela
Deluxe med 2 soveværelser
Overnattede i mar. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 4. apr. 2024
Our family love the place. It was easy to find with a didi. It was very clean. We wanted to stay one more day but we need to head back. We’ll definitely book a room at this place again in the future.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Gæstebruger
Deluxe-studiolejlighed
Overnattede i apr. 2024
Solorejsende
4 anmeldelse
4.2/5
Meget god
Slået op den 5. maj 2024
Second time around staying at this hotel. Was again not disappointed, staff is very friendly, room is very clean and spacious. It’s far from everything though, so you better be prepared to spend a pretty penny on transport.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Gæstebruger
Deluxe-studiolejlighed
Overnattede i apr. 2023
Forretningsrejsende
12 anmeldelse
4.7/5
Vidunderligt
Slået op den 14. maj 2023
This is a nice hotel with all the amenities you need. The service staff was very friendly. The bed was comfortable. The breakfast was average, nothing amazing but it gets the job done.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you so much for your valuable feedback! We appreciate your kind words about our hotel and the amenities we offer. We take great pride in providing excellent service to our guests, and we're delighted to hear that our staff made your stay enjoyable.We're glad to know that you found the bed comfortable, as we believe a good night's sleep is essential for our guests' overall experience. We apologize if the breakfast didn't meet your expectations. While we strive to provide a satisfying dining experience for all our guests, we understand that individual preferences may vary. We appreciate your feedback and will take it into consideration as we continue to improve our offerings. We look forward to welcoming you back in the future and providing you with an even better stay. Maggie Zhang Resident Manager
Varsenal76
Deluxe med 2 soveværelser
Overnattede i mar. 2023
Familie
25 anmeldelse
4.5/5
Fantastisk
Slået op den 7. apr. 2023
Modena is clean and staff are friendly. Unfortunately it’s not near a subway and is a long ways from the airport.
2 complaints:
1) beds are hard. I’ve stayed at Modena in the past. I don’t remember the beds being quite so stiff. But I would think twice before staying again. Uncomfortable beds are a deal breaker.
2) there are 0 USB plugs in the room. The wall sockets are in serious need of upgrading.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for choosing our hotelandproviding us with such detailed feedback. I am glad to see thatyouare satisfied with our cleaning and service. We are very focusedonproviding a livable and comfortable environment for every guestI'm sorry that our bed is too hard for you, we have softer mattress folyou choose, we have recorded your preference, and we will help youprepare it in advance next time, you can also call the front desk atany time, so that we can solve it for you in time.. The USB interface oftheroom is provided in the socket of vour main bed head. Thank youagain for your stay and evaluation, and look forward toserving youagain. Modena By Fraser Zhuankou Wuhan Resident Manager Maggie Zhang
abihroy
Deluxe-studiolejlighed
Overnattede i sep. 2023
Solorejsende
12 anmeldelse
5.0/5
Enestående
Slået op den 24. okt. 2023
Excellent, as always! Nice breakfast buffet
Oversæt
Svar fra overnatningssted: Dear guest, thank you for taking your valuable time to share your experience at Modena By Fraser Zhuankou Wuhan. It is heartwarming to read your review and we are glad to hear that you are enjoying your stay with us and our products together our services. Thank you for your recognition of us service. It has surely given us the energy and motivation to continue and strive for high level of service. Yours Sincerely, Maggie Zhang General Manager
VIJAY
Deluxe-studiolejlighed
Overnattede i aug. 2023
Familie
22 anmeldelse
4.0/5
Meget god
Slået op den 9. dec. 2023
Nice hotel, good location, nearby station,
Oversæt
Svar fra overnatningssted: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Mohamed
3 soveværelser Deluxe
Overnattede i apr. 2022
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 9. maj 2022
This is our 3rd time staying at this hotel We used 3 bedroom apartment. For sure there is a strong reason for continuing to book at this hotel. I shared before in 2 separate posts the excellent location and facilities and above all the warm hospitality.
This time I have to add that the breakfast has been improved and reasonable but there is still room for excellence.
I would like to thank Miss Coco Zhang from the front desk for her excellent service and warm-hearted devotion to doing her work, You make our stay more pleasant indeed.
We will be always stay at this hotel whenever we come to Wuhan.
Oversæt
Svar fra overnatningssted: Dear Mr. IsmailThank you for taking your time to share your experience, this is a big encouragement for us, and I will share it with the team especially to Coco.We look forward to having you back.Maggie Zhang Resident Manager.
Svar fra overnatningssted: 尊敬的賓客,收到您的好評,我們全體員工都感到無比榮幸和開心!您的滿意就是對我們工作最大的肯定。我們會繼續努力,不斷提升服務質量,為您帶來更加美好的住宿體驗。期待您下次再來,讓我們再次為您竭誠服務!武漢沌口輝盛名致服務公寓總經理 Michael Xu
Svar fra overnatningssted: 尊敬的賓客,收到您的好評,我們全體員工都感到無比榮幸和開心!您的滿意就是對我們工作最大的肯定。我們會繼續努力,不斷提升服務質量,為您帶來更加美好的住宿體驗。期待您下次再來,讓我們再次為您竭誠服務!武漢沌口輝盛名致服務公寓總經理 Michael Xu
Svar fra overnatningssted: 尊敬的賓客,十分感謝您對武漢沌口輝盛名致服務公寓的好評,感謝您對前台 美美服務的點贊,這將是她們工作的動力。公寓自開業以來,致力於成為全球酒店業的引領者,以敏鋭的洞察力,持續的創新精神,來滿足並超越不斷變化的顧客需求。我們希望每一位顧客都能在名致之家擁有一段美好回憶,這是我們的願景,同時也是我們的奮鬥目標。我們將一如既往的為您提供優質、貼心的服務。再次感謝您對我們的支持與好評,公寓全體員工竭誠歡迎您的再次光臨!武漢沌口輝盛名致服務公寓總經理 Michael Xu