Rookery Hall Hotel & Spa anmeldelser

Beautiful hotel, staff friendly, service good. Food was good.

We have just had the most fabulous time at Rookery Hall celebrating our daughters wedding The hotel is beautiful, the food amazing, the rooms are fabulous and all the staff are superb, they all go above and beyond, nothing was too much trouble for them and any problem we had they would come to the rescue right away , they were all amazing. A special thank you to Emma , the wedding coordinator. We couldn’t have done it so well without her . She as been an absolute treasure, we were having a military wedding and she made it all sound so easy organising everything and took so much stress off us , she had such a calming way about her and gave us some good ideas . Rookery Hall have got one in a million with Emma , thank you so much . We have had friends and family messaging us saying what a fabulous place Rookery is and how much they enjoyed it , the food the rooms just everything about it , which just shows we chose the right venue Thank you so much Rookery Hall , look forward to returning at a later date

This was our first Christmas away from home. We were lucky enough to chose Rookery Hall for the experience. From the moment we arrived on Christmas Eve to when we left of Boxing Day the level of service was exceptional. The itinerary for the couple of days was well crafted. The food quality was excellent throughout the stay and the champagne flowed nicely at the right times. The old house, where all the action happened, had a nice festive atmosphere. Our room was perfect, very clean and quiet with some lovely little freebies. Overall a wonderful Christmas stay.

I would like to express my appreciation for the exceptional beauty of this hotel, including the lobby, spa, restaurant, and guest rooms. My husband and I visited for a short ‘Minimoon’ and were thoroughly impressed by our experience. The staff provided outstanding service and made us feel truly valued. The manager, James, exemplified excellence, and the restaurant team was attentive and ensured we had everything we needed without delay. The food served was absolutely outstanding! Our spa treatments conducted by three professionals were equally commendable, as they created a relaxed atmosphere that allowed us to thoroughly enjoy our experience. We have no complaints regarding our stay and look forward to returning in the near future. Thank you to everyone at Rookery Hall.

our food stunning and so well sorted for our anniversory and birthday celebrations staff was so lovely and ambiance was again stunning ...cosy though weather was bismal we didnt care enjoying and taking it in feeling so special thank you rookery

We came here today me and my partner for lunch as she’s working in the area Wow what a beautiful place rookery hall is and the staff members we spoke to were all really attentive and polite. The food we had was amazing and have to say can’t wait to eat here again. See you again soon

Could not even book spa because I did not want afternoon tea or light lunch due to wanting to pay for a meal at hotel restaurant after this was agreed 2days before prior to booking all packages have this included you can add on flip flops champagne or Prosecco but not wanting cake and sandwiches no cannot do that emailed high management no response that says how much they care about issues might have dodged a waste of money if there was a issue

Amazing Hotel and Spa, Staff were all helpful, friendly and kind. Food was lovely and flavorsome. I was treated really really well and made to feel special. As a carer I usually get overlooked and people only ask about the person I care for. The room was beautiful and the bathroom was a really good size. Everything I could have wanted was there in the room and the staff even turned down my bed and left me chocolate and a card asking if I wanted breakfast in bed. The Hotel was easy to find and the Spa was lovely. I would like to thank the staff and the hotel chain for allowing me this break it has really helped to relax and energize me.

Hotel is lovely, clean and relaxing but the staff are the best part of this hotel. Every member of staff we came across were friendly, welcoming and couldn’t do enough for you. We asked for a few specific things that weren’t the norm or weren’t on the menu and everything was “sure, no problem!”. Customer service nowadays seems to have gone downhill drastically in hotels but this hotel should pride itself on its 10* customer service in all departments!! Apart from the staff being amazing, the bedrooms were lovely, everything was clean, beds were comfy, spa was lovely and very clean too, food was yummy and service was second to none!! Would 100% recommend this hotel for anyone wanting a relaxing stay, you feel well looked after, relaxed and special.

Let me paint the picture. My wife and I were looking for somewhere to go for the weekend. We’ve stayed at Hand Picked hotels before and they’ve always been good. But Rookery Hall is by far the best place we’ve stayed in the UK by a country mile. The staff just make the whole place if it could be a 7* hotel. We called on the Friday evening for a stay on Saturday. Bailey on the reception was so polite and made us feel so at ease. When we arrived Saturday morning. Elle on reception was just fantastic so polite/professional and a credit to the hotel. She even managed to upgrade our room. The spa facilities were lovely and clean, even the staff at the spa were great specifically Victoria whom recommended which smoothie to have. (She was right) Dinner was extremely tasty and Keiran was great and kept the Guinness’s coming! Definitely would recommend staying again. Just a note on the room, the showers will shock you, and there’s a tv in the bath. Great touch! 10/10!

Away for 3 days with wife for a relaxing weekend away and cud not have found a better place the hotel is lovely the spa was amazing and relaxing and the service is amazing as well can’t do enough for and so professional even at breakfast it’s top class service and food wood definitely recommend this place if u want down time and feel like u havebin look after in every way possible

Had a wonderful time at the spa coffee shop today. Despite being really busy with afternoon teas, both Vicki and Collette went out of their way to ensure we had a comfortable table and we were served promptly. We love going when these two are working as they make a superb team and the coffee shop runs like clock work. They are always pleasant and find time to ensure everything is perfect for all the guests Thank you Rookery.

Had my baby shower at rookery hall on Sunday afternoon. Thank you to the team for making it so perfect, Lauren in events organised this for me and was very thorough throughout. The restaurant staff on the day were all so attentive and nothing was too much trouble. All of my friends commented about how wonderful the day was and how lovely the atmosphere and food is there. We also made use of the outside terrace area which was just stunning, the weather was great and the fountain in the background made it so much more special. Thank you to rookery hall and all of the staff for making my baby shower so memorable

Clean corporate type hotel. Attentive staff. Room was clean and comfortable. Mini bar supplied tonic but no bottle opener. Plenty of hot water and room temperature was just right. Lounge bar service was good. Food was expected to be better than it was unfortunately. Produce cooked and presented well but cold and served on cold plates. Expensive for what it was. Spa area very busy and not that comfortable. The beds that were available were hard and not conducive to relaxing. Cafe in the Spa small and difficult to get a table as most reserved, presumably day guests. For comfort more areas where one can relax, comfy armchairs etc. Was OK but would not be on the top of my list of places to return to for a luxury break