Premier Inn Worcester City Centre

Excellent stay, very clean and good breakfast. Lovely location and helpful staff.

El hotel genial, ubicación perfecta, desayuno muy bueno. Muy limpio, camas comodos y personal muy atento.

I thought this was a good all rounder. We paid for the premier plus rooms and had a nice room overlooking the cricket club. Rooms were clean, nicely appointed, boosted wifi was good. The breakfast was really nice, I didn't have anything cooked but the rest of my party seemed happy with it and I had a good choice of what I wanted, the staff were really friendly. It has a great location on the river, close to everything, really handy. As others have said, the only issue is the parking situation. We arrived and dumped our stuff immediately and then left in the car, praying we hadn't been over the 15 grace period. Then we returned and the car was then to stay put for two days. You can only pay for 24 hours. So I paid for 24 hours, then had to walk back to the car park halfway through the following day to pay for another 24 hours, nuts. Why can't you pay for 2 days in one go? Or more than that? Why can't premier inn come to an arrangement with the cricket club for all the non-match days? But aside from the parking it was a really good stay and we'd stay here again.

Arrived early, 12.30, as we saw on the website could check in early, knowing it was going to be an extra £15, only to be told by the person on the desk...oh no...nothing available unless pre-booked??? Without even looking to see if any rooms were actually ready! And yet it clearly states on the website we had to request early check in on arrival... I've got to say this member of staff, yes a manager..was very abrupt and has total lack of customer service...maybe needs some retraining? We shall be booking elsewhere in future as his attitude was well out of order! And then...to leave at exactly 3.00pm to queues in reception is totally unacceptable...he needs to be replaced

The hotel is good, but upon checking in I enquired as to the process for the 'guest rate parking' (which is discounted). The receptionist told me I needed to speak to reception upon checking out and pay when I leave. In the morning I was told by a different receptionist that I should have paid upon arrival, but 'it should be fine if you pay now'. I paid at the machine, but a few days later received a £100 parking charge notice!

Quick and efficient check in. Lovely view of the cricket grounds from the room. Comfortable, clean room and bathroom. Although busy it never felt crowded and there was plenty of food for breakfast. Well managed. Large and light room made breakfast pleasant.