TownePlace Suites Potomac Mills Woodbridge

I always go here with my bf and it is a nice safe location, very close to downtown and food places. very affordable for how it looks too!!! i love it

Hospitable staff, clean rooms, and common areas, above average breakfast, security, and a place where we were treated well. There was plenty of parking , perhaps due to the $3 parking fee. We sat outside around the gas firepit and relaxed. There were also gas grills available for use. The property has a small pool (indoor) that we did not utilize, as well as a fitness center

I stayed for over three months on an extended stay, and unfortunately, my experience was quite disappointing. The room was often left dirty and dusty. I had to call the front desk numerous times to report that housekeeping had not attended to my room. The vacuum cleaner was broken and needed parts for replacement, but the response was always to find excuses. The management at this location is disorganized, and I encountered rude responses from the supposed regional manager. The breakfast served daily was nearly inedible, with almost expired yogurt and hard bagels wrapped in plastic. Additionally, we were discouraged from raising any complaints. The pool heating system was broken all winter, with staff continuously stating they were waiting for parts to fix it. Written comments at the reception desk suggested that they try to hold the deposit amount for an extended period and find ways to absorb the whole amount. I would advise staying away from this hotel. The only positive aspect is its location, which is close to Potomac Mills Mall. However, if you are expecting the standard Marriott service, this is not the place. The manager is rude and arrogant, and the staff, including housekeeping and restaurant cooks, do not speak English and seem unhappy to work there. The hotel appears to rely on refugees and temporary workers who are almost forced to be there.

Seems like a new hotel, overall very nice. The lobby and common area was very clean, there was a nice firepit and outdoor lounge area and the room I had was spacious and clean. I didn’t use the pool but it looked nice too. The gym was big for a hotel gym and basic but good. The breakfast was standard for TownePlace Suites, and good overall.

Exhausted after 8hr on a solo journey up 95 and this place was a sight for sore eyes. Rooms are excellent and super clean. Service was amazing. Eric at the front desk was super helpful. Great location as well! 5 star experience!

Room stunk like a cigar room. My clothes smelled afterwards. It was late when I checked in and already unpacked. The next morning I complained and it was just a “sorry to hear about that answer. “ The person never even looked up and we were both standing there in awkward silence. I realized he was going to do nothing. No complaint button on Bonvoy app and so im posting this now.