Anniejw1610
14. august 2024
I stayed here, with family members (four rooms in total), to attend a funeral in the area. I was given an "adapted" double room which turned out to be an accessible room, the nearest to the lift and to reception. I didn't make the booking, though, so this may have been down to what was booked by my family. There is plenty of parking, though it is shared with the golfers, so can get quite busy especially earlier in the day. We were staying during a heatwave and it was good to be able to park in the shade of the tall trees. Checkin was quick and straightforward. The hotel is a bit of a warren with lots of long corridors and some very trippy 70s style carpets. My room was very clean, but I was disappointed to find that, for a four star hotel, there was no air conditioning and although I did discover a fan in the wardrobe, it had not been put out and turned on in advance of my arrival. There was a lovely little balcony with french doors which had been opened up, however, which was nice, and I had a beautiful view over the green. The room itself was furnished pleasantly, though some aspects were a bit dated there was a mini fridge and USB sockets which were very handy. The bed was very comfy, with good quality bedding and pillows. The bathroom was fully accessible and very clean. The info sheets in the room were a bit out of date, particularly as regards wifi - I phoned reception to ask for the password before realising there was a sticker on the wall, but this wasn't the same as what was in the paperwork. There was room service available, but it was very limited compared to the restaurant menu, and while I'd planned to make use of room service my first evening, I chose to get a few bits and pieces from the local Waitrose instead! Despite my booking saying "breakfast in bed" as part of the room rate, there was no obvious option to order room service breakfast other than some kind of "takeaway" option which you had to request at reception. I knew I had access to the swimming pool and jacuzzi but was intrigued to learn I could also access a spa "Thermal Suite" so called them from my room. The cost was £25 per day to access the thermal suite which was very reasonable for the beautiful, peaceful, quiet time I spent there. The receptionist was absolutely lovely and welcomed me very warmly, bringing me some chilled water and a nutritional shot while I filled out the paperwork, and also brought me a robe (I wish there were plus size options!), towel, flip flops and mineral salts for the foot spa. I wasn't expecting such a lovely welcome for the price I paid. There was only one other couple in the spa area when I went in, and after a while they left meaning I had the spa to myself - a hydrotherapy pool with plenty of features, a sauna, two steam rooms (one aromatherapy, one mineral/crystal), two experience showers, an ice fountain, a foot spa and a dark relaxation room. I spent a good couple of hours just rotating around the facilities. This was abs
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