Gæstebruger
8. maj 2025
We had booked myself, my son and a friend of mine. (2 adults and 1 child). When we arrived, we had discovered the booking was for 1 adult only! I have no idea how the mistake happened. The staff were helpful and managed to change our room to one that would fit us all in. Our room didn't have enough pillows, so I asked for more. They were very good and got us some straight away. My son wanted some milk for the room in the morning and we hadn't paid for breakfast. I asked if we could have some and again the staff were very happy to help. The only complaint I have is the parking! I have always parked near a family members address but could not do so this time due to new parking measures. I had to use the multistorey carpark that the hotel recommended. This had to be paid via the Ringo App, the hotel supplied the car park Ringo number. This is £8 per day, 6am to 10pm. Free through the night. What was a cheap few nights added up to not so cheap when we had to pay for the parking. The location is in the centre of town, access to food places and shops within minutes of walking in any direction. The train station a 5 minute walk with direct links to Reading and London. A lovely field and park for the kids just round the corner too.
Oversæt