Witney

Tired and shabby yet one of the most expensive premier inns. The bed so soft I woke up with horrendous back ache. Limited menu . Limited staff. For the money spent there are nicer places in Witney. Premier Inn usually reliable but not this time .

We live locally but suffered an electrical cut in house and was told it could take all night to fix so we decided to book a room here. We are both 90 and have difficulty walking, we were met on arrival by a member of staff called Lia who greeted us and helped me through the check in and payment process. We have stayed at a few Premium inn's in the past but would say that this is best in our experience . We had an evening meal in the restaurant which was excellent again we were looked after by Lia and a young waitress both a credit to the inn. Lia looked after us from arrival to check out this morning, making sure we were comfortable in our room etc. Thank you for a very comfortable stay at a stressful time for us and would add Lia went above and beyond her duties and seemed to be doing the jobs of four people. We would recommend this inn to enyone looking for accommodation in the Witney area

I booked a double room and got two twin beds mashed together. Very uncomfortable mattress that was not to Premier Inn standard Room was mouldy. Both in the bathroom and the carpet. Bathroom had not been cleaned in some time. Staff member on reception was rude. Internet even on premium was barely usable All round bad experience