The Elm Tree Inn

We had a one night stay to attend a concert at Sandringham. The property was in a great location for us to travel onto the concert later, providing a break for us. Food was available by request in the pub/bar which looked very clean and fab decor. We did not eat here as we had other plans. We had the accessible room which was accessed by its own outside door. It was a good size and appeared to have plenty of space (neither of us had accessible needs) There was plenty of drawer & shelf space for clothing and a short low hanging rail within the shelving. Room, carpet, bedding and towels were clean. The bed was very comfortable too. A very good size wet room, shower was ok. The usual tea, coffee etc provided with plenty of milk pots!

Sunday early closing Received a call early on the check in date to say that the inn was closing at 5pm and that nobody would be there to check me in, and no food available. They agreed to leave the key in my room. No issues with the room which was clean and comfortable, got up early on Monday to go to work nearby and nobody downstairs so no breakfast available, apparently I needed to prebook it. I left the key in the door as I found it, all in all a bit of a strange experience

The staff were excellent and checked us in very quickly. The ambiance in this Inn was exceptional and customers (locals from the village) were extremely friendly. Unfortunately I hadn’t explained (when booking) that I had mobility problems although I can manage stairs and steps with care). We were booked into room 4 which is up a flight of metal stairs on the outside of the property. I managed this one step at a time. The room wasn’t very big and had a step down from the hall, and a high step up to the compact shower room. There wasn’t any room to spare and it was difficult to get round the bed with two adults in the room. The bed was very low and I had difficulty getting up. We had the lighter breakfast. One porridge which was delicious but the other breakfast advertised as a choice of cereals (and to be honest there WAS a choice) but as an elderly adult I sort of expected some healthy choice - maybe weetabix, fruit and fibre or muesli. The choice of Coco Pops, Corn flakes or Rice Crispiest wasn’t the most interesting or flavoursome. The service by the staff was impeccable and on reflection I should a) have requested a disabled room and b) asked if there were any other cereals available. Overall the price of £100 just for the room and £8.95 extra for breakfast (each) was a bit too much. We were only staying one night so it was manageable but we won’t be staying again.