Leasowe Castle Hotel anmeldelser

Service was good. Staff was friendly. Enjoyed the food. Room was cosy.

Service is good but the whole left side of building is noisey from Generators or Boiler systems. Consequently you need to shut your window fully to subdue the noise but then U have a lack of fresh air ..Or make sure U sleep on RHS of building if possible.

Great building and location but room was tired.

設施老舊吧，其他都還行，雖然靠海但是都是荒灘，見不到海水！跟想的不一樣！酒店有餐廳，飯菜還行！後面有高爾夫球場，有個小路可以過去！

A very grand old building with lots of charm and character to it. I stayed in a ‘castle room’ which was a standard room with more space. My room was clean, smelled fresh and looked very modern. The tiles in the bathroom could do with a good deep clean as there was a few areas in the joints that contained what looked like black mold. I also noticed an area below the windowsill that looked like a big damp patch when I went to close the curtains over which really didn’t look good. Personally I found the bed very hard, it had what felt like a mattress topper on it but this didn’t make the bed any more comfortable. I didn’t get a good nights sleep. The worst part of my stay though was breakfast. The server told me I had to make my own toast and my cooked breakfast was very greasy, it hung on me for the rest of the day. I also found a long dark hair when I cut into one of my sausages which was really unacceptable, it really put me off eating any more food from the hotel. Overall I think the hotel is a lovely old building but the bed and breakfast side of things is slightly disappointing.

Had the most magical wedding day with family and friends at Leasowe Castle. The whole wedding planning process with Lauren and her team was amazing from start to finish. This had been planned to perfection over 18 months and the day couldn't have been better. Lauren and her team (special shout out to Dale also) couldn't do enough for us and the day was magical, ran so smoothly from start to finish. Decor and food was absolutely amazing, didn't have to worry about a thing. All of our guests had such a fabulous day and I would happily recommend. Turret suite and The Keep were gorgeous rooms and even better to have the weather to sit/have pictures outside. Created some gorgeous memories that will stay with us forever. The honeymoon suite was also gorgeous and provided with a celebratory dessert board in the room. There were a few things that did let the team down slightly which could do with improvement, unfortunately. The breakfast the morning after was really slow as there was only 1 member of staff running this, clearing tables, serving and seating customers, so it was a painful wait for a table and food with some of our family, which was rather uncomfortable and embarrassing. I also received incorrect order, but because we'd already waited so long I didn't want to complain. Also, towards the end of the wedding night (we had the room til 1am) it felt as though we were being made to empty the room as the team started clearing tables whilst there were still a number of guests in the room trying to enjoy the party and bar still open. There was a staff member also stood at the bar staring myself and my family out to try and get us to leave, even though we had paid a lot of money for this, so much so for the DJ to even make a comment 'does he know something I don't'. We stayed because I made a point that we had paid a lot of money for this, however it was quite uncomfortable and a bit unnecessary. But all in all, it didn't ruin our day and for us it was perfect.

On the 6th January 2025 , I booked a room for myself and my Husband with breakfast.I received booking confirmation etc. One of the emails mentioned that there is currently an issue with the heating system in the hotel. By this time I could not find anywhere else to book and was very disappointed that this was not mentioned when I spoke to the staff about availability or on the website when I booked. On arriving, the reception area was cold and we were informed that they had given us a heater in the room and it was on. The room was warm in parts, but the bathroom was freezing. We requested another heater and this was supplied. Later in the evening we entered the bar to be told the chef was not able to cook this evening so no food. This met, we had to leave and find somewhere else to eat,. The nearest place is we would have to drive. On returning to the hotel, the power points in the room kept flicking off and on. We were advising not to use both heaters, has this was overloading the system. The heaters were very noisy so could not be left on overnight, so we woke up to a freezing room. Breakfast was very disappointing due to the room being very cold and when the food arrived it went cold in no time, so not very edible, for which I paid an extra £20. All the staff and visitors had to wear coats and hats at all time. This is not what I was accepting and feel that I should be offered a discount for the inconvenience we suffered? I have sent them several emails and they have not replied to any. I would also like to say that the staff were great and tried their best under very difficult circumstances.