Holiday Inn Bristol - Filton

We had an absolutely fantastic stay at the Holiday Inn Bristol with our family! From the moment we arrived, the staff made us feel incredibly welcome and went out of their way to ensure our comfort. The family room was spacious, spotlessly clean, and thoughtfully arranged to suit both adults and children. Breakfast each morning was excellent, with a wide variety of delicious options that kept everyone happy — from fresh fruits and pastries to hot, cooked dishes. The hotel’s location was perfect for exploring Bristol, with great access to local attractions and transport links. What really stood out was the warmth and professionalism of the staff. Every interaction, from reception to housekeeping, was friendly and efficient, making our stay all the more enjoyable. Thank you to the entire team at Holiday Inn Bristol for making our family trip so memorable. We would not hesitate to stay again and highly recommend it to anyone visiting the area!

The property itself is well-situated. However, the room service needs significant improvement; we couldn't get through to room service by phone and had to visit reception for additional tea sachets. A key recommendation is to move away from the current approach of not regularly changing towels and bedsheets or cleaning washrooms under the guise of 'saving water.' These 'ESG initiatives' come across more as cost-saving measures rather than genuine efforts to conserve water or protect the planet.

The room was clean and comfortable, and the staff were generally friendly and helpful. The location was convenient for my needs.