Wylder Windham

Beautiful location with wonderful customer service - especially Jennifer at the front desk (who also led a delightful painting class!). Don’t forget to pack a swimsuit for the saltwater pool and walking shoes for the Windham Path. Great coffee and great food - especially the pastries.

Such a charming hotel! Welcoming staff when you check in and a beautiful reception area. There’s fire pits scattered throughout the outdoor areas to use in your downtime, and even a s’more’s station in the evenings-so cute! The room was adorable, clean, and the beds were super comfortable. The only downside is you can hear every step taken by people above you or in the hallways. We got engaged this weekend and had come back to a bottle of champagne, chocolate covered strawberries, balloons, and beautiful flowers which was such a treat and a very special touch. Great to have parking lots near each of the room blocks. Babbler was great to have for coffee in the morning and dinner in the evening. The food was delicious, but the service was a bit slow. Super close to town. Would highly recommend staying here!

The accommodations were amazing. There was a heated pool, bathrobe, sandals, arcade games, s'more at night, and free electric bikes to use. We didn't try the restaurant, but we heard amazing things about it. Our room had an old school bathtub. Very romantic place.

I stayed at this hotel recently, and I must say, it felt more like a 2.5-star property trying to pass as a “4-star” thanks to Hilton’s branding. Our winter trip, especially with a young child, turned into an unnecessarily frustrating experience due to the hotel’s many shortcomings. WiFi and TV Issues: The WiFi was incredibly spotty, making it nearly impossible to stream anything on their TVs, which only support Chromecast. There were no basic TV channels available, which would’ve been helpful for catching local weather or news. Adding to the frustration, the welcome screen on our TV displayed another guest’s name for an entire day of our stay, which felt careless and unprofessional. Front Desk Experience: On our first night, I called the front desk to report the TV and WiFi issues. The person I spoke with was incredibly rude and dismissive. I was told that management would follow up, but I never heard from anyone the next day. Housekeeping Issues: On the same day that management failed to reach out, housekeeping also failed to arrive—even after I submitted a request for service. We returned from a day of skiing to find trash still in the room and unmade beds. With no one responding to my requests, I ended up using a grocery bag I had on hand to manage trash. No Room Service or Dining Options: There’s no room service at all, and the only on-site restaurant had a 2+ hour wait for dinner. My daughter and I were turned away entirely, which left us scrambling for food. Resort Fees and Inconveniences: To top it all off, they charge $50 per night in resort fees—yet there’s no service to back it up. The front desk is located in a separate building, and since no one answers the phone, addressing any issues required bundling my 4-year-old in snow clothes and boots to trek over in freezing temperatures. This level of inconvenience and lack of service is unacceptable for a property claiming to be 4-star. Final Thoughts: If you’re considering this hotel, I strongly recommend avoiding it in the winter, especially if you’re traveling with kids. The lack of basic amenities, poor service, and logistical challenges made our stay far more stressful than it needed to be. This was not the quality or experience I expected from a Hilton-branded property claiming to be 4-star.

Wylder Windham is the perfect place to get away from the city! The scenery was as beautiful as expected and this venue was incredible. It has everything from their heated pool, to their sauna, to their yoga class, to their game room, to their s’mores making event, to the food and live music at Babbler’s. The room was just right for the 2 of us, the decor was super cute, the bathroom was beautiful but the view of the stream and the fire pits was everything! Just peaceful and tranquil, exactly what we were looking for! The staff is also so warm, inviting and accommodating. We were so thankful for Alex’s very thorough instructions to get into our room after we arrived past check in. Jack was so warm when we checked in the next morning and welcomed us with our hot toddy’s. Mack offered us the best suggestions on what to do and see in the area and on our way back down to the city. We HIGHLY recommend staying at Wylder and cannot way to come back to experience it in the warmer months.

Hey there! Just wanted to share that we had an amazing time here this past weekend. The Hester Street Fair was an absolute blast! From the delicious food to the great music and all the fun activities, we had a fantastic time. We couldn't resist stopping by the bakery multiple times - those fall beverages were just too good to pass up. The team at the bakery is truly top-notch. The atmosphere there is fantastic and everyone is so helpful. I especially want to shout out the hardworking gentleman who served us our drinks - he was on top of everything! Unfortunately, I didn't catch his name, but his service was so great that I'll definitely be returning. Can't wait for our next visit here!