Avid Hotel Austin NW - Lakeline

Staff was great! Jennifer and Lisette were so helpful and friendly and probably the best part of our stay. We would stay here again if we are in the area. Room was spotless and everything smelled and looked brand new. Price was great and even included breakfast. No problem with parking, many spaces available and unlike other hotels, it was free!Thank you Jennifer for our seamless stay!

I stay at Avid hotel me and my wife , we have good time there especially Jennifer she is help for check in and Christine was amazing. She is help for check out on the morning., so we see you for next visit , I like this place, safe and clean .room ……..

Poor management, no alternative to the situation. Staff said management was not in all day and no one reached back out to me after several calls. Very unprofessional and I would never stay at any avid location because of this reason. Be aware

What I liked about my stay was not only the comfort and convenience, but the friendliness and hospitality from the staff. Jennifer and Justin stuck out the most, which made our stay memorable in a great way. Jennifer was very welcoming, personable, and caring since the first day we checked in! Justin was very professional, helpful, and a literally a lifesaver (he deserves a raise)! Avid hotel exceeded our expectations and will be our hotel when visiting Austin!

Our two-night stay at avid hotel Lakeline in Austin left much to be desired. The experience was marred by several disappointments, starting with the consistently broken juice machine during breakfast, which greatly diminished the morning meal experience. Additionally, the outage of cable on the first morning and the broken ice machine were inconveniences that further dampened our stay. Furthermore, the malfunctioning water dispenser, dispensing still water instead of sparkling, failed to meet our expectations. The incident where one of the employees raided the breakfast bar before departure, leaving only two hot meals for guests, was particularly disheartening and reflected poorly on the hotel's service standards. On a positive note, the comfort of the bed and the quietness of the room provided some solace amidst these shortcomings. However, the overall experience was marred by the numerous issues encountered throughout our stay, highlighting the need for improved maintenance and service at avid hotel Lakeline.

Top: Engagiertes und sehr nettes Personal! 24/7 Kaffee in der Lobby! Wird immer frisch für den Gast gebrüht! Ebenso 24/7 heißes Wasser und Wasser ( Still oder mit Blubber ) in der Lobby! Frühstück klein aber fein! Obst, Müsliriegel, Eier, Greek Joghurts, usw. usw.! Ganze Hotel sehr, sehr sauber! Marriott sollte mal seine Manager in dieses Hotel schicken! Kostenlose Parkplätze! Sehr, sehr saubere Zimmer! Tolle Dusche! Usw. usw.! Flop: Klimaanlage etwas zu laut! P.S. Wir werden jetzt bei unseren Reisen verstärkt auf AVID Hotels zurückgreifen!