Gæstebruger
23. september 2023
If I could give it zero stars I would. My family and I were thrilled to take our first family vacation as a family of four to Wildwood. After a lot of research and based on great recommendations, we chose Reges to create our first memories. Unfortunately, a tropical storm had been predicted to hit during the length of our stay and will impact this location immensely. So much so that the pier and games and rides are choosing to close down. When my husband and I called explaining we no longer felt safe vacationing during a tropical storm with a 1 year old and 3 year old, we were hoping we could reschedule our trip to a later date. We even offered to pay the up charge if we rescheduled during high season. We wanted to give the hotel our business. We were told “no” and to “reread our policy”. My husband was told “managers do not come to the phone” and to email where we would get a response in 2-3 weeks time. They did not work with us, didn’t care about the storm or our safety and couldn’t careless if we came back. We are very disappointed in this hotel.
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