Premier Inn Wigan (M6, J25)

Claire and the team went above and beyond to make our stay special. Had an awful start after arriving late Victoria was lovely checking us in and telling us to leave our bags and run next door to get a drink, only to be told he had shut the bar (10 minutes earlier than advertised) Victoria was fantastic and tried to find a drink for some of our party. Will was brilliant on Thursday and going above and beyond for the 81 year old in our party and then on checkout offering to assist with loading the car/taking bags outside. Finally Claire was amazing throughout our stay. Always time to chat about our day and the surprises we had for the 60th birthday we had during our stay, even arranging a card and beers for the room. After our disappointment in the pub next door on our arrival night they did redeem themselves with a couple of friendly staff. Thanks again to Claire, Will and Victoria. From an ex hotel reception manager you don’t have it easy and you are an asset to Premier Inn

Drove down from Scotland to visit family in the area, hotel is a good location to their house. Rooms & beds are always clean & comfortable. Friendly staff! I have premier inn pillows & duvet at home, they are so comfy and feels like I'm in my own bed!

Whilst the premier inn itself was fine, clean and tidy and the staff were friendly and helpful this hotel is let down by the Brewers Fayre restaurant next door. The food in the evening was ok but the service was poor, the toilets were a horror story and the place has the atmosphere of a bus depot. As for breakfast I would recommend you give it a miss, the “hot” food was all literally stone cold served on cold plates and the bread was stale. Only one coffee machine meant long queues to get a drink. Well below the usual standard of a Premier inn breakfast and not Premier at all!

Fantastic hotel, service amazing, rooms are 10 out of 10, cleanliness is excellent. Just to name a few staff.. Will, Claire, Tracey, josh, Victoria, thank you to the staff for looking after me and for the excellent service. All of you go above and beyond and go the extra mile to ensure my stay is smooth. Thank you.

The staff really made this experience! friendly, attentive, happy and knowledgeable. The hotel was immaculately clean. Although every room was full, it was quiet. Excellent sleep! Good food and friendly service at Brewers Fare, right next door.

The dinner menu has improved a lot compared to recent visits. The breakfast was well stocked and the staff very attentive. The room was pleasant and clean. The person cleaning it remembered to do the things I asked for. The staff were very helpful with a missing toy after we had left.