Hilton Garden Inn Indiana at Iup

First off, this was our 4th stay at this Hilton Inn and Garden. We come at least once a year to visit family. However, this hotel went downhill. The faciasch needs a makeover, it's showing it age. In room 610, the shower was broken. We moved to another room that had shower issues. This room 607. We booked the breakfast packages. This was a mistake. The breakfast buffet was underwhelming, and oatmeal was wall paper paste. #hotelfail #disappointed #neveragain 😒👎

Excellent place to stay! well run Hotel with Friendly and Polite Staff. Good size rooms with very Comfortable Beds and very clean. Enjoyed our stay. Stayed thee twice. one was on 6th floor (good window views) and one was on the 2nd floor. Both were of a similar standard and quality.

Having spent part of my career in the hospitality sector, I can be very discerning when staying at a hotel because I know what guests should expect but also can quickly recognize things that are amiss. The HGI at IUP is nearly perfect. The property is well maintained inside and out. Didn't see any worn out FF&E plus the public areas were very clean. Staff was engaging and friendly especially housekeeping which spoke to us while still working at 5:30 or so when they asked if we needed anything to make our stay special. What a nice touch. Since we were traveling with our granddaughter for her orientation at IUP we reserved two connecting rooms. They were as requested. Both were well appointed, immaculately clean and nice and cool on such a hot day. All three of us said the beds were extremely comfortable. Bathrooms weren't missing anything and were very clean. Kudos to housekeeping on a job well done. Breakfast the next morning was equally pleasant. Plenty of selections to choose from and served by an attentive, friendly server. This has to be the closest hotel to the IUP campus. In fact the football field is mere steps behind the hotel. While the IUP campus is hilly in spots one can walk to the campus from here. Not sure why anyone would stay anywhere else. Super location. While not significant enough to diminish my 5 star rating, there is opportunity for improvement in a few areas: 1. WIFI - phone kept losing connection with the HH wifi network requiring multiple sign ins. Very annoying. And when you're using the app as your room key this is doubly bothersome. Don't experience this at other Hilton properties. 2. App room key - typically these work pretty flawlessly but when I reserved two rooms using just my one phone the app frequently had trouble offering me access to two different rooms at the same time via the app. It worked intermittently and sometimes kept me waiting at the door for it to work. This needs work. 3. Happily I saw at various spots on the 1st floor wall mounted sanitizer stations but to my dismay all were empty. Either use them and keep them filled or remove them if not. Nevertheless this is a wonderful property, super clean, closely situated to the IUP campus - can't go wrong. I'll be staying here when I come back to visit my granddaughter.

Best stay in a long time at this hotel. We had a wonderful suite and the staff here were so welcoming and friendly and fun. CH Fields is the restaurant in the hotel and the made to order breakfast is phenomenal. The service staff in the restaurant is top notch and super nice. Thanks for a great 3 night stay. We will come back here for sure.

We stayed here for our recent Groundhog Day trip and absolutely loved this hotel! They were so welcoming to all their guests who were there for Groubdhog Day! We were given adorable groundhog cookies at check in and an info packet with helpful tips. They had coffee, granola bars and fruit available in the very early morning hours on February 2 for anyone heading out early. The location was great - easy to get to Punxsutawney from there and close to restaurants and other things to do. The hotel was clean and staff were very friendly. Would definitely stay here again!

Friendly staff and lovely room but a private event on the ground floor with a DJ playing music could be heard in our room from 6pm til 9.45pm. Had planned a relaxing meal in the restaurant but again the noise was overwhelming. Staff were kind but no solution offered. Not sure why anyone would book a room at this hotel if noise from an event can be clearly heard in restaurant and bedrooms.

Have stayed here many times and it’s simply the best hotel around. The staff members are super friendly, plenty of parking, rooms are clean, nice gym, great bar, excellent food and more. Always look forward to coming back to the area to stay at this hotel. A++++++++++++

Excellent staff & customer service, rooms were clean, bathrooms were clean, beds were comfortable. As Hilton rewards member we had food & beverage credit that were used. Walking distance from IUP campus.

Nice, modern room. Clean. Keurig coffeemaker. Some neighbors were a little noisy, maybe children jumping around, but all was quiet after 9:30. Friendly staff. For the price, breakfast should be included. Would stay again if in the area.