Horseshoe Hotel

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Booked arrived left after 30 minutes terrible place refund given following day after a phone call to ***********. Cold room not warm on arrival tired place not good for a relaxing sleep poor beds /bedding no desk small tv no Kettle not worth the money. Ear plugs by the bed cramped room clanging pipes noises from the bar is to be expected to some degree but banging pipes thuds laughing and bar below all rooms all night projected. Lovely location just don’t follow the reviews on *********** look at trip advisor see them on here. Stayed in Whitby for the same money a million miles apart my first walk out in 57 years check the review on here before booking. A shame the place is a run down pub no idea what the food is like it looked good on the photos. More a walkers moto home venue no luxury or comfort. AVOID

My bedroom and shower room were filthy, not just dusty, the dirt was brown and ingrained, I can't imagine when the last time a cloth had been used to clean the woodwork in either room and the last time it had been done the furniture hadn't been moved as between the side of the wardrobe and the wall on the floor and up the wall was thick muck. Paint was splattered all over the window. A window in the shower room must have been broken and this was repaired with pieces of wood. Curtains not hung properly so bits were hanging down. Furniture and fittings were dirty, chipped and were decrepit and ancient. A drawer base wasn’t attached properly any more and was falling down so couldn't be used. The cheese put out at breakfast looked like it had been around for weeks. I never saw the kitchen and given the general level of cleanliness I'm glad I didn't having eaten food prepared in it. In addition the place was cold an elderly lady who was also staying never had her coat off as she was freezing. The very loud cock which lives there with the hens started crowing at 2am preventing any sleep. I was booked for 4 nights and left first thing in the morning after one. In his favour Craig didn't even argue when I showed him all the grime and said I wished to leave. I have never stayed anywhere as awful as this and hope I never encounter anywhere like it again. Very hard to imagine anyone feeling comfortable staying there.

Stayed in the Hotel Car park in our Motorhome Electric power provided/ free WiFi Owner very helpful Dinner was excellent with a good food and wine menu choice Warm cosy Bar with open fire 10 minute walk to Egton Railway Station to catch theTrain to Whitby Ideal place to stay for walkers Will certainly return

Please don’t bother!! We stayed at The Horseshoe, the website looked lovely with lots of locally sourced extras.. In reality it was totally opposite! Positive feedback, good Guinness, nice, helpful young staff. The rest, was really so very disappointing! Slow cooker belly pork in reality was a pork loin chop minus half the items it was meant to be served with! The burger comes with Kraft cheese slices on it! Local sausage for breakfast i am sure was a cheap frozen sausage, did mention to the owner/ chef but the reply was “we sometimes have them but not today!!” After the mediocre meal my partner and I sat infront of the fire in the dining room remarking about the interesting decor in the property when the shower in the above bedroom decided to pour through the ceiling land on yours truly! The owner came through and said it happens cause the floors are not level, no apology or care! The place needs a good clean, a change of decor and some tlc Such a shame!!

We went to stay here for our wedding anniversary we booked it through pets and pyjamas as the reviews looked good and we had stayed a few years ago in our camper and had a meal that was good. We arrived and a young g man showed us to our room that was up some very steep stairs to room 3. We took our dog too as we have been in doggy hotels before which were lovely, this was not! The room stunk of dog. The bed was an old disgusting divan bed with the springs coming through the mattress and the quilt was about 2 inches thick baring in mind it was 4 degrees outside( and not much warmer inside) The bathroom was freezing, the toilet seat all chipped and the bath was covered in black mould and the bath panel was practically falling off. The towels were the size of a postage stamp and practically see through they were that thin. There was no kettle in the room only a filthy espresso machine but tea bags? There were cobwebs all over the sealing and the place just looked filthy with pieces of wood to hold open the windows. On our way in we had come through the restaurant/ bar that was freezing cold with no fires on although there were two fireplaces and we were booked for dinner that night how uninviting is that and it was dark and dingy with not very nice furniture. Needless to say we put all our stuff back in the car and left and they were not concerned at all even though we were supposed to be staying 2 nights. We had paid up front so I will be trying to get my money back on Monday. We have since learnt the place is up for sale it is such a shame as this could be a hidden gem