LilyRose Hotel

Host’s friendly & helpful. The bedroom’s  clean and tidy. Easy access to the beach & pier.

A nice comfortable hotel with helpful friendly staff who are easy to communicate with in person or by phone. The hotel is located towards the top part of West Cliff which is good for walking downhill towards centre of town but also the hotel is within a very short walk to the sea view and beach.

We stayed in room 17, parrot room. Very large space. TV was obscured by 4 poster bed frame, would be better above mantle. The room is by the front door, and the room above must be wooden floored as we heard a lot of footsteps/lpud thuds on the ceiling. We paid £3 for a parking permit for the W zone, but didnt find a parking space so ended up at the leisure centre - 10 min walk away Bed was comfy, but very soft. Pillows need replacing. But it was clean, comfy, roomy and comms were good re checking in. Would stay again.

Amenities are basic at this hotel but this is reflected in the price. Overall it was perfecly adequate for my needs.

Lilyrose hotel Beds were comfortable but we were on the 4th floor (atic) so i was knackered by the time I got up there as there is no lift plus the wifi didn't work in that room (room 15). All in all, the room servered the purpose and is in a good location next to the main shops and sight seeing.

When we booked, we booked bed and breakfast, The booking confirmation clearly said 1 twin room and breakfast at The Granby with the voucher that was left in our room, when we arrived, we had a double room and there was no voucher for breakfast. We were moved to another room and were told that the breakfast policy had changed, but no one had let us know. We were told that we could help ourselves to breakfast that was in the hall downstairs which isn't what we had paid for. At the time of arrival on the Friday there was a carton of milk in a fridge that wasn't working and that was all, on the top were some cereals, cereal bars, bread roll with chocolate chips in (which were nearly out of date) and apples. This isn't what I would call breakfast and it is no good for anyone with special dietary requirements like gluten, sugar or dairy free as there was no choice. By Saturday afternoon the fridge had been filled up with bottles of water, orange juice and yogurts and the fridge switched on, but by Sunday the fridge wasn't working again and the yogurts and fruit juice that we had on Monday morning were no longer chilled. The housekeeping was poor, on arrival the first thing that you saw was a dusty dresser and mirror in the hall that you could write your name in and everywhere was generally dusty. It also said in our documentation that if you wanted anything to ask a member of housekeeping, but we never saw anyone.