Sonesta Select Whippany Hanover

The place is disgusting. I'm sure they don't clean the rooms. There are lots of insects, fleas, moths. Seriously, it's disgusting.Front desk is also super rude. The entire hotel smells like cow sh**t. No breakfast. Lots of dust. Just get out of here.

Lovely hotel. Fantastic layout, great gym, nice rooms, friendly staff, well decorated, comfortable bed and great courtyard feature. I loved every minute of my stay at Sonesta and would love to stay at this location again.

After a stay of 16 nights and had not my room cleaned at all, I complained on this at the checkout. It seems that the policy is that the guest is in control when the room needs to be cleaned. Obviously this should have been told during the check in.  The receptionist gave me the managers card so I could adress the complaint to her. The receptionist was interrupting me all the time, nevertheless I was boiling inside I kept my kalm. When I pointed out that I was not pleased with her interrupting me she told met that there where other guests waiting. Well it was not crouwded at all (at 8am on sunday) she just did not like to hear what I had to say. Apparently I/it was not important, at least that was the feeling I had when I walked away from this useless conversation. It apears to me that the hotel employees are not capable to be a good host. If the room cleaning policy is that the guest should ask for a room clean this should have been told add check in which was not done. It might be good to lay a flayer in the room with this information as guest may be tired from a long journey and may mis the info at check in. For me I'm positive it was not addressed. All things considered it is not likely for me to come back....

We were a large wedding party and everything was perfect. It was convenient to have a cafe downstairs. Only a small thing, being that the hotel is on a major road, there are no sidewalks for us outdoor joggers, so I settled for a few turns around the hotel.