Premier Inn Ipswich South

good good

superb hotel in a nice quiet location. Really clean and lovely rooms. Staff were fantastic on the front deak, all 3 girls were helpful and friendly. well done and thank you

Not the first time I've stayed here and still can't find anything to complain about! Good quality clean rooms. Comfy beds and always seems quiet. There is plenty of free parking too. But..its the staff that make this hotel a pleasure to stay in. From check in to check out they give 100%. Breakfast staff are excellent and ensure everything is kept topped up. Hot food is cooked to order and I had to compliment the young chef on her perfectly poached eggs! I enjoyed my chat on checking out with Jasmyn and Lee, who were both friendly, smiley and professional and an example of the whole team of people who work there. Thankyou!

Not really suitable for anyone disabled. Expected to get into a bath to shower. Lots of grab rails around the bath but if your legs are immobile you can't get in it. It's now company policy to only provide 1 hand towel and 1 bath towel so if my husband had managed to shower I would have either had a wet towel to use or go to reception and ask for another. Same with tea bags etc. Only enough for 1 cup. Go to reception for more. Not like it used to be at a Premier Inn at all. Reception isn't permanence manned either. When I did have to ask something got fed up with pressing the buzzer again and again and waiting for someone to answer.

I visited this establishment early March and was very impressed with the service I received especially the receptionist. Powlett or something similar. The only downside was a self inflicted injury that I sustained whilst "solo entertaining" in the shower, I slipped and lodged the shower head somewhere it didn't belong. The staff were wonderful at de-escalating my mortal embarrassment and assured me that things like this happen more regularly than I may expect. As a result of this I have just one small suggestion and that's that you may be place warning signs in the showers.

Premier Inn never disappoints. Always know what you get with a Premier Inn good clean comfortable room and friendly staff. Shame the restaurants that are attached can’t have the same standard. The Beefeater attached was a terrible disappointment with the service and food with evening meal and breakfast.