Gæstebruger
1. august 2023
Not what I was expecting for a Marriott sister hotel. Upon arrival, air conditioning in the lobby and hallways was not working correctly. I understand this happens, but it didn't seem to get better as we stayed a couple of days. Trundle bed had crumps all over it, so we shared the beds. No extra blanket, sheets, or pillow in room for the trundle. The ice machine on the 1st floor was not operating. Trip to 2nd floor for ice. The pool was not clean, and neither was the hot tub. Women's bathroom by pool had no hand soap and was not cleaned for over 24 hours. Trash in and around pool area and outside tables was not cleaned up in a timely manner. No towels in pool area. There seems to be an issue with condensation in the bathrooms by the pool and the fitness center. It could be that they leave the doors to the laundry facility open when doing laundry combined with inadequate air conditioning. What they got right...room was clean except for trundle bed. Staff was friendly and helpful. Pillows were fluffy, bed was comfy. Brand of shampoo, conditioner, and body wash was very nice and smelled great! Air conditioning in the room worked wonderfully. Overall, would not recommend if you are accustomed to staying at 4-5 star hotels. This one needs some work.
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