Nemacolin

The Nemacolin experience was like no other. The Chateau was so beautiful, the food and entertainment was impressive. Very friendly staff, who made you feel incredibly welcoming. The rooms were immaculate and very comfortable. I was so impressed with the technology of the rooms and hotel. The butler service truly makes you feel special. A two night stay is not long enough to experience everything they have to offer. There is something to do for everyone. I can't wait to get back and do it again!

This past weekend was meant to celebrate new life, a moment of pure joy as we gathered at Nemacolin for a gender reveal. My wife and I, along with our 20-month-old son, Nicholas, had decided to stay at the elegant Chateau. From the moment we stepped through the doors, the staff went above and beyond to make us feel special. We were filled with joy as we entered our room, a magical space decorated in soft pink—our little girl was on the way. The attention to detail was astonishing: plush animals adorned the room, and somehow, they knew about Nicholas’s love for dinosaurs. A large dragon awaited him, and though it wasn’t a dinosaur, to him it was close enough. He squealed in delight, clutching his “pterodactyl” as we explored the space. The rest of the day was filled with laughter and adventure. We swam at the Peak, Nicholas running around, his giggles echoing through the water. Later that night my wife had noticed Nicholas was a bit fussy and asked me to go down to the front desk for a thermometer. It was just a slight fever, 99.3, likely due to teething, but the staff’s concern and care were remarkable. They didn’t just provide the thermometer—they sent up a team to check on him. We were blown away by their attentiveness, how they reassured us every step of the way. The next morning, after a quick trip to Dollar General for baby Tylenol, Nicholas seemed back to his cheerful self, and we resumed our plans. We wandered through the resort, from the indoor pool to marveling at the Berlin Wall art and giant fish tanks. As we checked out, the staff graciously allowed us to explore the grounds for the rest of the day. We were thrilled to be able to take pregnancy photos at this beautiful place. Our first stop was Reflections, one of our favorite spots at Nemacolin. It’s quiet, peaceful, and filled with stunning art. We snapped a few photos, cherishing the moment. Nicholas seemed sleepy as we headed to lunch. He drifted off in the van, his small body relaxed in his seat. Then, out of nowhere, everything changed. His hands began to tremble. Foam gathered at his mouth. We screamed, panic rising as we tried to make sense of what was happening. Mary, who was driving, rushed us to the front of the lodge. My wife sprinted inside, begging the staff to call 911. I held Nicholas, watching in horror as he turned pale—then blue. Time stood still. My son, my baby, was limp in my arms, and I thought I was losing him. Within moments, the onsite medical team arrived. One of them thought he was choking, and they immediately began administering back blows and chest rubs, willing Nicholas back to us. Seconds stretched into what felt like hours as I watched, helpless, until I saw him slowly begin to come back. They rushed us inside, stripping off his jacket and boots, trying to regulate his temperature. The ambulance arrived soon after, and they recommended we take him to the hospital. My wife climbed into the ambulance with Nicholas while I gathered ou

The cost is not worth the experience. It’s okay, but I can have a similar or better experience at places that are half the price… I don’t expect that they will be able to sustain much as it seems guest numbers have declined since I was there years ago.

This resort is fantastic; the rooms are beautiful and the staff does a wonderful job making you relaxed and enjoying a few vacation days. Food is somewhat pricy but it is excellent. we did a two night stay and will definitely return to this resort. It is a 3hour drive from the DC area and located in the foothills of Western PA.

We booked what’s billed as a 5 star resort. The experience was no better than Holiday Inn. Most disappointing was management being unresponsive and avoiding our calls. 8 of us booked a Nemacolin home because all rooms were sold out. We had all been here multiple times. The house was a disaster. Complete joke. Every reservation we made for spa treatment, fishing, meals and golf were screwed up despite confirmation from the hotel for each and a printed itinerary. Why the manager went home and wouldn’t call us is beyond my comprehension.

The staff treated us like they had known us forever! We felt so special. The facilities were amazing. We never ran out of things to do. I wish I could give more than 5 stars. Our every need was addressed over and above expectations! The food was top notch and the grounds were stunning!

Definitely not worth the money and here's why. Advance emails were great but onsite had its problems. Pros: dyson hair dryer in room, complimentary juices and sodas in room, chocolate chip cookies at night, bath salts balls, great bath tub. Cons: Asked if it was our 1st time but received no additional information or overview or insights or anything; Shower was super weak and definitely one of the worst we've experienced; Resort fee - really, at the price of the room there's an added resort fee when there's a charge for most things other than the pools and the put put neither of which we were able to use because of the weather; Glitch with allergies when kitchen sent out food ignoring the allergy at Fawn & Fable. In general overhyped and overpriced and we've stayed at a lot of really nice hotels/ resorts. At breakfast at Aqueous we had asked for a salt and pepper shaker which was provided but they just came and took it to give to another table without ever asking us if we were finished, which we weren't. Also, pay more for a balcony room but can't even use it because there are no chairs so very misleading - yes, you can open the door and stand outside but that's it. Service was ok - a couple high points but mostly felt ignored and it was mediocre.

The remodeling is completed and the results are stunning. The new restaurant (Fawn and Fable) is cozy and elegant and has superb food and service. The entire time we were there the staff at the pools, the butters, valets all made us feel like royalty. We are going back!

Let me begin by stating that I am often underwhelmed and unimpressed when traveling - and I am not one to travel on a budget. Given the high cost of staying at Nemacolin, I did expect our stay to exceed my expectations. And that it did! My cousin and I stayed for two nights for a girls’ getaway earlier this month (August 7-9). From the moment we arrived, we received highly personal service. EVERY single employee was professional, extremely respectful, and extremely accommodating. The butler service catered to our every need and request. Our room at the Château was in impeccable condition and regularly adorned with “treats” (chocolate covered strawberries, facial masks, etc) throughout each day. The pool service was exceptional. The grounds were extremely well-manicured and well-maintained. We dined at Fawn and Fable our first evening. Once again, the service was exceptional and our meals were excellent. We also received spa services, which were also highly personalized and exceptional. I could add much more to this review, but it would turn into a novel! Overall, everything exceeded our expectations and we plan to return at least once a year for a quick getaway. I will close by saying that if you are not prepared to spend money (a lot of it), do not choose Nemacolin. Also, I have heard many people compare this resort to Omni Bedford Springs (which I thought was terrible). There is simply no comparison. The bottom line is…you get way you pay for and Nemacolin delivers!!