George & Dragon Hotel

For the price it's worth it...no complaints,when booking verify check in times as different sites may be different and you will be charged..all in all I will book again,and there is stairs.....

I find it rather difficult to be as critical as I want to be without in some way suggesting that the staff were culpable for our viewpoint. This is not the case as they performed well under appalling control mechanisms from absentee owners which defy the normal rules of hospitality. In the past when using the G & D under previous ownership the stay was always memorable for positive reasons. This 3 night stay reversed that experience in extreme ways. I will not list all our complaints as there is not enough time in the day but a flavour is as follows. Very dirty and tired interior. Room with poor shower facility and dangerous electrical sockets et al. The food was severely over priced for the volume and quality. In all my hotel stays across the world I have never been charged for a coffee top up at breakfast !!! Even the removal of large amounts of the breakfast offer still accrued the same charge. No cereals, no yoghurts at anytime. Since leaving I have in my usual forensic way looked at the ownership who are absentees controlling this Inn by email and not allowing staff to make any on the spot decisions for fear of job continuity and non payment. The owners who are the Virani family have a similar poor hotel near Stoke attracting the same negative comments and a look into Companies House of their past and current dealings is rather interesting in the least. I also have never seen the Above the Door Licensing Details purposely covered by a sign saying Reception and I imagine that a check by the authorities would attract a warning. Having been born in West Wycombe I am rather distraught by what has been allowed to happen and the whole village seems up in arms at the state of this hotel. Very sad indeed for somewhere with excellent potential and can only be salvaged by new ownership of people who care and respect British history and standards,

The staff were friendly enough but spent most of the time outside smoking or making personal phone calls. Rooms were shabby and in real need of a good clean and spruce up. Broken tiles in the bathroom, no toilet paper etc. supper was clearly done in the microwave with ultra processed sausages served on a pool of watery mash, flooded with packet gravy… not a veg in sight. A shame as there is a fab butchers less than 5 minutes away. Bed was clean and comfy thank goodness. Won’t be going back in a hurry!